Optimisation Implementation Lead
| Dyddiad hysbysebu: | 02 Mehefin 2025 |
|---|---|
| Cyflog: | £46,148.00 i £52,809.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £46148.00 - £52809.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Mehefin 2025 |
| Lleoliad: | Newcastle upon Tyne, NE15 8NY |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | G9914-25-0128 |
Crynodeb
In this role, you are accountable for: 1. Supporting and reporting to the WSD Optimisation Lead.2. Coordinate and manage multiple implementation projects to ensure a successful implementation for both NHSBSA and organisations using NHS Jobs, ESR, Pensions and HR Shared Services.3. Build excellent working relationships internally and externally, with system and service suppliers, customers and other organisations.4. Be forward thinking and continuously reviewing the effectiveness of the implementation, changes and identifying improvements. This includes working with other business areas and stakeholders.5. Ensure engagement from colleagues during the implementation of change, providing clear direction, updates and identification of risks and actions to enable a positive change experience.6. Encourage an atmosphere of trust and openness based on working together and shared objectives. Utilise high functioning communication skills to encourage a collaborative customer focused approach.7. Support the implementation of business change, managing risks, issues and actions in line with required standards cross a number of concurrent projects and diverse stakeholder groups.8. Effective problem solving, using logic and imagination to make sense of situations and develop a solution that works9. Line management for direct reports and responsibility for the effective implementation of policies relating to appraisal, absence management, disciplinary and grievance processes, performance monitoring and management and personal development plans. Actively progress own development requirements, seeking to create opportunities to meet your development requirements.10. Develop internal and external facing guidance and process instructions for use in all aspects of managing and implementing process change to include risk, performance and governance criteria.11. Actively promote and realise the increased use of data analytics within WSD. Demonstrate how we can examine large data sets and uncover hidden patterns, unknown correlations, customer trends and other useful business information to drive improved recruitment experience.12. Identifying how data across the Workforce Directorate can be shared to provide maximum value and benefit across the Hire to Retire journey.13. Responsible for working with WSD project teams including with internal and external members, acting as a subject matter expert, driving changes in line with strategy and ensuring business impact of changes has been fully considered.14. Champion the use of NHSJ across the NHS and beyond demonstrating tangible improvements in usage and uptake during implementation.15. Deliver excellent customer satisfaction, evidenced through CSAT results, ensuring improvements are identified and acted upon where required.16. Work with HR Shared Services, ESR and other BSA services to ensure services work together to promote the Hire to Retire journey through the Optimisation work stream.17. Be aware of policy changes and consider impact on WSD services and systems and work with relevant parties.18. Forge positive relationships by working collaboratively with NHSBSA colleagues, external stakeholders and suppliers, developing trusted business relationships.19. To participate in wider organisational activities where own recognised strengths may be utilised (e.g. project management skills).20. Be accountable for your own personal development needs in order to be fully equipped to meet current and future management and organisational needs.21. Deputise as required in the absence of the WSD Optimisation Lead.