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Sales and Data Administrator

Job details
Posting date: 02 June 2025
Salary: £25,000 to £28,000 per year, pro rata
Hours: Full time
Closing date: 02 July 2025
Location: HG5 8LF
Remote working: On-site only
Company: Opensoft Systems Ltd
Job type: Permanent
Job reference:

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Summary

Opensoft Systems provide IT solutions for industrial manufacturing organisations across the UK. Our solutions cover plant execution systems which involves the management of critical IT infrastructure associated with an organisation’s manufacturing asset. This includes, Plant control, SCADA systems, Data storage and Plant to business integration. In addition, the company provide Training, Support and Consultancy services.

Industries include: Food & Beverages, Automotive, Power Generation, Aerospace, Pharmaceuticals, Chemicals, Waste Management.

We are looking for Internal Sales staff to assist in promoting and selling of the company’s Training services. Successful applicants will be making volumes of B2B calls and be expected to pre-qualify, ask questions and build rapport, and align our Training course portfolio to customer requirements.

Main Job Purpose
To provide data cleansing & sales administrative support to our sales and marketing office. You will be working on our company sales database cleansing and purging data in addition to calling organisations and ascertaining correct contacts for specific departments and adding these to the database. You will also be providing support to our sales and marketing function by running mailshots from the sales database and assisting with general administration tasks.

Key Responsibilities
1. Updating contact information within the companies’ sales database.
2. Contacting organisations to ascertain responsible contacts
3. Running mail shots to specific groups of clients.
4. Answering incoming calls to the sales office.
5. General office administrative support

Personal Qualities
- Database Knowledge - You will preferably have existing knowledge of working with a Customer Relationship Management (CRM) database or similar. The person will be familiar in adding / deleting contact records, making edits and searching for specific information.

- Telephone Manor – you will possess an excellent telephone manor and communicate clearly and concisely. A major part of the role is contacting customer sites so it is imperative you are comfortable making numerous outbound calls per day.

- Conscientious - The ideal person will be conscientious and pay particular care and attention in all aspects of the work they undertake.

- Track Record – You will have had a proven track record in a previous administrative function and have worked to the requirements above.

- Organisational Skills - Good organisation skills - To manage effectively your own daily, weekly tasks

Hours of Work
8.15 a.m. to 5.00 p.m. Monday to Friday (45 minutes for lunch)

Salary & Bonuses
£25-£26K Salary + Quarterly Bonus Incentive Scheme

Location
Based at our Knaresborough Office. Hybrid or Homeworking is not a viable option.

**STRICTLY NO RECRUITMENT AGENCIES**

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