Deputy Manager - Homecare Liverpool
| Dyddiad hysbysebu: | 31 Mai 2025 |
|---|---|
| Cyflog: | £32,000.00 i £33,000.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £32,000 - £33,000 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mehefin 2025 |
| Lleoliad: | L13 1FB |
| Cwmni: | Local Solutions |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 36688-386-05300356 |
Crynodeb
JOB TITLE: DEPUTY MANAGER HOME CARE SERVICES
LOCATION: LIVERPOOL
REPORTS TO: REGISTERED MANAGER
Salary: £32,000 to £33,000
HOURS: FULL-TIME, 40 HOURS PER WEEK
CONTRACT TYPE: PERMANENT
We are seeking the right candidate to match our values of being Pioneering, Reliable, Compassionate and Knowledgeable. This is an exciting opportunity to play a role with a leading Health and Social Care Charity.
BENEFITS:
Working for Local Solutions, you can expect the following great benefits:
o Provide staff with an enhanced DBS (Disclosure and Barring Service), role depending.
o Employee Assistance Programme
o Blue Light Card
o Access to Medicash.
o Opportunity to utilise E-Learning and gain further knowledge and skills.
o Personal development promoted and funded apprenticeships available.
o Agile Working & Flexi time available with some roles.
o Up to 50% discount for our Watersports Centre.
o Enhanced annual leave, rising to 30 days plus 10 bank holidays.
o 20% discount off a Corporate Membership at Lifestyles Leisure Centres.
o Eye Care Voucher through Vision Express.
JOB PURPOSE
The Deputy Manager supports the Registered Manager in the delivery and development of high-quality home care services. This role ensures that care is provided in accordance with individual needs, promotes independence, and complies with all regulatory and legislative requirements. The Deputy Manager will take a proactive role in supervising staff, coordinating service delivery, and ensuring operational continuity in the absence of the Registered Manager.
KEY RESPONSIBILITIES
OPERATIONAL SUPPORT
o Assist the Registered Manager in the overall daily operations of the home care service.
o Support the planning, scheduling, and coordination of care staff and rotas.
o Oversee the implementation of care plans and ensure the timely delivery of services in line with client needs.
QUALITY ASSURANCE AND COMPLIANCE
o Monitor and audit care delivery to ensure compliance with CQC standards, organisational policies, and the Health and Social Care Act 2008.
o Participate in quality monitoring processes and ensure actions are followed up appropriately.
o Help maintain accurate records, including care notes, risk assessments, and service user files.
STAFF SUPERVISION AND DEVELOPMENT
o Supervise and support care coordinators, team leaders, and care workers.
o Assist in the recruitment, training, and performance appraisal of staff.
o Ensure all staff are up to date with mandatory training and have access to professional development opportunities.
SERVICE USER ENGAGEMENT
o Maintain effective communication with service users and their families to ensure satisfaction and respond to any issues or concerns.
o Participate in reviews and assessments of care needs and ensure documentation reflects current circumstances.
o Champion dignity, respect, and independence in the delivery of home-based care.
Health & Safety and Safeguarding
o Support the implementation of health and safety policies and ensure compliance during home visits and staff deployment.
o Promote a safeguarding culture and respond to concerns in line with policy and procedure.
o Ensure risk assessments for service users and staff are in place and reviewed regularly.
Essential Qualifications & Experience
NVQ Level 3 in Health and Social Care (minimum), with a commitment to achieving Level 5 in Leadership for Health and Social Care.
Experience in a senior or supervisory role within a domiciliary/home care environment.
Sound understanding of CQC regulations, home care best practice, and person-centred support.
Experience of rota management, care planning, and staff supervision.
A full UK driving licence and access to a vehicle are essential for community-based duties.
This role is subject to an enhanced DBS check.
Key Skills & Competencies
Strong leadership and team coordination skills
Excellent interpersonal and communication skills
Proficient in using care management and scheduling software
Ability to work flexibly, respond to emergencies, and support out-of-hours services if required
Excellent time management and problem-solving capabilities
DESIRABLE
Level 5 Diploma in Leadership for Health and Social Care
Knowledge of local authority commissioning and reporting requirements
Familiarity with electronic care planning and monitoring systems
ABOUT US
Local Solutions is a pioneering social enterprise dedicated to empowering individuals and communities across Merseyside and North Wales. For over 50 years, we have been delivering high-quality care and support services, making a tangible difference in people's lives. Guided by our core values COMPASSIONATE, PIONEERING, RELIABLE, AND KNOWLEDGEABLE we are committed to providing innovative and sustainable social care solutions.
LOCATION: LIVERPOOL
REPORTS TO: REGISTERED MANAGER
Salary: £32,000 to £33,000
HOURS: FULL-TIME, 40 HOURS PER WEEK
CONTRACT TYPE: PERMANENT
We are seeking the right candidate to match our values of being Pioneering, Reliable, Compassionate and Knowledgeable. This is an exciting opportunity to play a role with a leading Health and Social Care Charity.
BENEFITS:
Working for Local Solutions, you can expect the following great benefits:
o Provide staff with an enhanced DBS (Disclosure and Barring Service), role depending.
o Employee Assistance Programme
o Blue Light Card
o Access to Medicash.
o Opportunity to utilise E-Learning and gain further knowledge and skills.
o Personal development promoted and funded apprenticeships available.
o Agile Working & Flexi time available with some roles.
o Up to 50% discount for our Watersports Centre.
o Enhanced annual leave, rising to 30 days plus 10 bank holidays.
o 20% discount off a Corporate Membership at Lifestyles Leisure Centres.
o Eye Care Voucher through Vision Express.
JOB PURPOSE
The Deputy Manager supports the Registered Manager in the delivery and development of high-quality home care services. This role ensures that care is provided in accordance with individual needs, promotes independence, and complies with all regulatory and legislative requirements. The Deputy Manager will take a proactive role in supervising staff, coordinating service delivery, and ensuring operational continuity in the absence of the Registered Manager.
KEY RESPONSIBILITIES
OPERATIONAL SUPPORT
o Assist the Registered Manager in the overall daily operations of the home care service.
o Support the planning, scheduling, and coordination of care staff and rotas.
o Oversee the implementation of care plans and ensure the timely delivery of services in line with client needs.
QUALITY ASSURANCE AND COMPLIANCE
o Monitor and audit care delivery to ensure compliance with CQC standards, organisational policies, and the Health and Social Care Act 2008.
o Participate in quality monitoring processes and ensure actions are followed up appropriately.
o Help maintain accurate records, including care notes, risk assessments, and service user files.
STAFF SUPERVISION AND DEVELOPMENT
o Supervise and support care coordinators, team leaders, and care workers.
o Assist in the recruitment, training, and performance appraisal of staff.
o Ensure all staff are up to date with mandatory training and have access to professional development opportunities.
SERVICE USER ENGAGEMENT
o Maintain effective communication with service users and their families to ensure satisfaction and respond to any issues or concerns.
o Participate in reviews and assessments of care needs and ensure documentation reflects current circumstances.
o Champion dignity, respect, and independence in the delivery of home-based care.
Health & Safety and Safeguarding
o Support the implementation of health and safety policies and ensure compliance during home visits and staff deployment.
o Promote a safeguarding culture and respond to concerns in line with policy and procedure.
o Ensure risk assessments for service users and staff are in place and reviewed regularly.
Essential Qualifications & Experience
NVQ Level 3 in Health and Social Care (minimum), with a commitment to achieving Level 5 in Leadership for Health and Social Care.
Experience in a senior or supervisory role within a domiciliary/home care environment.
Sound understanding of CQC regulations, home care best practice, and person-centred support.
Experience of rota management, care planning, and staff supervision.
A full UK driving licence and access to a vehicle are essential for community-based duties.
This role is subject to an enhanced DBS check.
Key Skills & Competencies
Strong leadership and team coordination skills
Excellent interpersonal and communication skills
Proficient in using care management and scheduling software
Ability to work flexibly, respond to emergencies, and support out-of-hours services if required
Excellent time management and problem-solving capabilities
DESIRABLE
Level 5 Diploma in Leadership for Health and Social Care
Knowledge of local authority commissioning and reporting requirements
Familiarity with electronic care planning and monitoring systems
ABOUT US
Local Solutions is a pioneering social enterprise dedicated to empowering individuals and communities across Merseyside and North Wales. For over 50 years, we have been delivering high-quality care and support services, making a tangible difference in people's lives. Guided by our core values COMPASSIONATE, PIONEERING, RELIABLE, AND KNOWLEDGEABLE we are committed to providing innovative and sustainable social care solutions.