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Emergency Call Operator

Job details
Posting date: 30 May 2025
Hours: Part time
Closing date: 15 June 2025
Location: NG19 7BH
Remote working: On-site only
Company: Mansfield District Council
Job type: Permanent
Job reference: REQ313

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Summary

Emergency Call Operator
26.25hrs per week, Monday- Sunday, shift patterns (6am-2pm / 10am-6pm)

We are looking for an individual to work in the council's busy Emergency Call Centre dealing with varied calls from ASSIST Sheltered housing, lifeline/telecare clients and out of hours enquiries for all council services.

You will be an enthusiastic team player with a minimum of 3 GCSE'S grade A* - C or previous experience within a supporting people environment.

This post requires the successful candidate to work outside normal office hours and the post holder must be able to prioritise and use their own initiative whilst working with minimum supervision.

Closing date: 15 June 2025
Interviews: week commencing 30 June 2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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