Housing Support Worker (Female Prison Leavers)
| Posting date: | 30 May 2025 |
|---|---|
| Salary: | £25,777 per year, pro rata |
| Hours: | Part time |
| Closing date: | 29 June 2025 |
| Location: | Colwyn Bay, Conwy County |
| Remote working: | On-site only |
| Company: | North Wales Housing |
| Job type: | Temporary |
| Job reference: |
Summary
Housing Support Worker (Female Prison Leaver Project)– 30 hours per week
Here at North Wales Housing, we make a difference to people’s lives every day. If you’re committed to helping us achieve this, we’ll make sure we make a positive difference to your life too. Let’s work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.
As a Gold Standard Investors in People employer, we’re committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution.
The Package
Temporary contract – until March 2026
Salary of £25,777 pro rata
Minimum of 25 days annual leave plus bank holidays (pro rata)
Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
Further studies support and career development opportunities
Annual Leave and Cycle to work purchase scheme
Employee health assistance scheme
Enhanced maternity and paternity pay
Generous contributory pension scheme
The Role – Housing Support Worker
You will support women prison leavers (in a supported accommodation setting and the community (Women’s Prison Leaver Project only) with their housing needs and life skills in a person-centred, trauma informed way. This will involve:
Supporting women prison leavers with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services
Assisting with claims for housing and associated benefits to support prison leavers’ financial stability
Organising and managing a range of engaging activities to promote social inclusion
Playing a hands-on role in responding to incidents appropriately, contacting and liaising with NWH staff, emergency services, voluntary and statutory agencies,
Maintaining accurate service user records and files
You’ll be working 30 hours per week on a 2-week rota. Shifts are as follows:
Week 1 – Monday and Wednesday (11.30am - 8.30pm, Thursday (12.00pm - 8.00pm) and Friday (9am – 5pm)
Week 2 – Monday (8.30am - 5.30pm), Friday (11am – 8pm), Saturday and Sunday (9am – 5pm)
Our Requirements – Housing Support Worker
Either have the ability to hold at least basic conversations in Welsh (although you may struggle to keep up fully) or be currently learning / willing to learn Welsh to the required level
Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)
Knowledge of the support needs of vulnerable people
Good verbal and written communication skills
Hard working, with a positive ‘can do attitude’
At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook
At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation.
North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.
Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found. Candidates are therefore encouraged to submit applications as soon as possible.
Here at North Wales Housing, we make a difference to people’s lives every day. If you’re committed to helping us achieve this, we’ll make sure we make a positive difference to your life too. Let’s work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.
As a Gold Standard Investors in People employer, we’re committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution.
The Package
Temporary contract – until March 2026
Salary of £25,777 pro rata
Minimum of 25 days annual leave plus bank holidays (pro rata)
Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
Further studies support and career development opportunities
Annual Leave and Cycle to work purchase scheme
Employee health assistance scheme
Enhanced maternity and paternity pay
Generous contributory pension scheme
The Role – Housing Support Worker
You will support women prison leavers (in a supported accommodation setting and the community (Women’s Prison Leaver Project only) with their housing needs and life skills in a person-centred, trauma informed way. This will involve:
Supporting women prison leavers with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services
Assisting with claims for housing and associated benefits to support prison leavers’ financial stability
Organising and managing a range of engaging activities to promote social inclusion
Playing a hands-on role in responding to incidents appropriately, contacting and liaising with NWH staff, emergency services, voluntary and statutory agencies,
Maintaining accurate service user records and files
You’ll be working 30 hours per week on a 2-week rota. Shifts are as follows:
Week 1 – Monday and Wednesday (11.30am - 8.30pm, Thursday (12.00pm - 8.00pm) and Friday (9am – 5pm)
Week 2 – Monday (8.30am - 5.30pm), Friday (11am – 8pm), Saturday and Sunday (9am – 5pm)
Our Requirements – Housing Support Worker
Either have the ability to hold at least basic conversations in Welsh (although you may struggle to keep up fully) or be currently learning / willing to learn Welsh to the required level
Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)
Knowledge of the support needs of vulnerable people
Good verbal and written communication skills
Hard working, with a positive ‘can do attitude’
At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook
At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation.
North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.
Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found. Candidates are therefore encouraged to submit applications as soon as possible.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.