Technical Assistant for Streetworks
| Posting date: | 30 May 2025 |
|---|---|
| Salary: | £24,309 to £28,163 per year |
| Hours: | Full time |
| Closing date: | 22 June 2025 |
| Location: | Northallerton, North Yorkshire |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | North Yorkshire Council |
| Job type: | Permanent |
| Job reference: |
Summary
Technical Assistant for Streetworks
Salary: £24,309 - £28,163 per annum
Grade: CD-F
Contract: Permanent
Hours: 37 per week
Location: County Hall (Hybrid)
The Streetworks Department has an exciting new opening in the service for a Technical Assistant. The role is career graded depending on experience and will support the team of Network Co-ordinators to perform key administrative tasks in line with the Highways Act 1980 and associated codes of practise.
The Role:
As a Technical Assistant within our networks team, you will ensure that all requests for network information, applications to work in the Highway and correspondence, are responded to within the agreed timescales. You will be tasked with ensuring undertakers works within the highway, and the associated permitting/noticing, is compliant with the relevant legislation and/or code of practice. The key tasks include:
Monitoring and actioning incoming enquiries
To accept, reject and request modification to permit applications and licences as required or agreed
To ensure permits/notices/licenses are complete and entered
Undertake research of service records, liaise with colleagues, interpret findings and communicate with customers with accuracy and clarity ensuring targets are met
Maintenance and improvement of retained data within statutory and service required databases
Deal with technical enquiries from internal and external customers
You may be required to take enforcement action and possibly represent the authority in court
What you will bring:
You will need to be able to work within strict deadlines and have good numeracy, literacy and IT skills (particularly with MS systems). You will also have:
An awareness and Knowledge of relevant legislation; e.g. New Roads and Street Works, Highways etc
Awareness of the geography of the County of North Yorkshire
Ability to read and interpret maps of various quality scale and origin
Resolve queries using full scope of information.
What we can offer you:
We pride ourselves on being an employer of choice, offering a range of training and development opportunities and career progression, allowing you to manage your own development journey and empowering you to control your career. Your career can change with your life here in North Yorkshire.
In addition to your salary, we offer a range of great benefits to help you financially make life a bit easier. These include:
a local government pension scheme
family friendly leave
salary sacrifice schemes
modern flexible working practices
learning and development packages
career advancement opportunities
employee discount benefits including shopping and gym discounts
green car and cycle schemes
travel loans
Contact:
For further information, or an informal chat about the role, please contact Jennie Middleton - Jennie.Middleton@northyorks.gov.uk
Key Dates:
Closing Date: 22nd June
We will be interviewing while the vacancy is live, and may close the advert early should a suitable candidate be successful.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Salary: £24,309 - £28,163 per annum
Grade: CD-F
Contract: Permanent
Hours: 37 per week
Location: County Hall (Hybrid)
The Streetworks Department has an exciting new opening in the service for a Technical Assistant. The role is career graded depending on experience and will support the team of Network Co-ordinators to perform key administrative tasks in line with the Highways Act 1980 and associated codes of practise.
The Role:
As a Technical Assistant within our networks team, you will ensure that all requests for network information, applications to work in the Highway and correspondence, are responded to within the agreed timescales. You will be tasked with ensuring undertakers works within the highway, and the associated permitting/noticing, is compliant with the relevant legislation and/or code of practice. The key tasks include:
Monitoring and actioning incoming enquiries
To accept, reject and request modification to permit applications and licences as required or agreed
To ensure permits/notices/licenses are complete and entered
Undertake research of service records, liaise with colleagues, interpret findings and communicate with customers with accuracy and clarity ensuring targets are met
Maintenance and improvement of retained data within statutory and service required databases
Deal with technical enquiries from internal and external customers
You may be required to take enforcement action and possibly represent the authority in court
What you will bring:
You will need to be able to work within strict deadlines and have good numeracy, literacy and IT skills (particularly with MS systems). You will also have:
An awareness and Knowledge of relevant legislation; e.g. New Roads and Street Works, Highways etc
Awareness of the geography of the County of North Yorkshire
Ability to read and interpret maps of various quality scale and origin
Resolve queries using full scope of information.
What we can offer you:
We pride ourselves on being an employer of choice, offering a range of training and development opportunities and career progression, allowing you to manage your own development journey and empowering you to control your career. Your career can change with your life here in North Yorkshire.
In addition to your salary, we offer a range of great benefits to help you financially make life a bit easier. These include:
a local government pension scheme
family friendly leave
salary sacrifice schemes
modern flexible working practices
learning and development packages
career advancement opportunities
employee discount benefits including shopping and gym discounts
green car and cycle schemes
travel loans
Contact:
For further information, or an informal chat about the role, please contact Jennie Middleton - Jennie.Middleton@northyorks.gov.uk
Key Dates:
Closing Date: 22nd June
We will be interviewing while the vacancy is live, and may close the advert early should a suitable candidate be successful.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.