Dewislen

Business Support Officer

Manylion swydd
Dyddiad hysbysebu: 30 Mai 2025
Cyflog: £13.26 yr awr
Gwybodaeth ychwanegol am y cyflog: per hour PAYE
Oriau: Llawn Amser
Dyddiad cau: 28 Mehefin 2025
Lleoliad: Newcastle upon Tyne, NE7 7LX
Cwmni: Triumph Consultants Ltd
Math o swydd: Dros dro
Cyfeirnod swydd: Newcastle 5269515

Gwneud cais am y swydd hon

Crynodeb



What's involved with this role:

JOB TITLE: Business Support Officer

REF: Newcastle 5269515
Pay rate: £13.26 per hour PAYE
Working Arrangement: On-site, Car Parking is available
Basic DBS is required for this role.

The role:

On behalf of a local council we are seeking a Business Support Officer to support a team of welfare Rights Officers.

The role includes customer Service telephone calls , Scanning and data input.

Key Responsibilities may include:

Handling customer service telephone calls in a professional and compassionate manner
Scanning and organising documents to support casework
Accurate data input into case management systems and spreadsheets
Providing general administrative support as required by the team
Maintaining confidentiality and adhering to data protection regulations



What the client is looking for:

Previous admin experience, ideally within a local authority
Previous data entry experience, with ability to work with high volumes
Excellent customer service experience
Experience of customer service calls
Strong communication and interpersonal skills
Good attention to detail and organisational skills
Experience in using IT systems, including Microsoft Office and data entry tools
Ability to work both independently and as part of a team



How to Apply

• Quote the Job Title and Reference Number in your application.
• Submit your CV in Word format.
• Applications are reviewed on a rolling basis—early submission is recommended.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us



Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.



1

Job Ref: Newcastle 5269515


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Gwneud cais am y swydd hon