supported accommodation home manager
| Posting date: | 29 May 2025 |
|---|---|
| Salary: | £14.67 per hour |
| Hours: | Full time |
| Closing date: | 28 June 2025 |
| Location: | Hillingdon, Uxbridge |
| Remote working: | On-site only |
| Company: | Happy Nurses |
| Job type: | Permanent |
| Job reference: |
Summary
My client is seeking a Home Manager for supporting accommodations.
Purpose of Role: To manage the day-to-day operations of a supported accommodation home in accordance with the Supported Accommodation (England) Regulations 2023 and associated statutory guidance. The Homes Manager is responsible for ensuring high standards of care, safety, and support for young people aged 16+, while leading a team to deliver person-centred, trauma-informed and outcome-focused support.
Key Responsibilities:
● Oversee daily operations, maintaining order and quality standards within the home. ● Build strong, positive relationships with young people while maintaining professional boundaries
● Lead, supervise and motivate the staff team, ensuring effective handovers, communication and rota management.
● Authorise shift swaps and floating support requests, and ensure adequate staffing coverage at all times.
● Ensure the accommodation meets safety, security and suitability standards at all times.
● Manage daily, weekly/monthly reports and staff schedule, providing weekly feedback to your team.
● Maintain maintenance trackers on Joblogic, ensuring they are reviewed and updated weekly.
● Maintain oversight of visitor checks, including singing in, ID verification and uploading visitor record ontot the system.
● Ensure the calendar is maintained, accurately recording all appointments, meetings and weekly schedules for service users.
● Ensure all risk assessments are live documents, regularly reviewed, signed by the Safeguarding Lead, and read by staff.
● Ensure all young people have fully completed and up-to-date profiles and safety plans and support plans.
● Ensure accurate, timely record keeping in accordance with policies and procedures, GDPR, and Ofsted regulatory requirements.
● Complete incident reports immediately following any incident and escalate to management, following internal reporting protocols.
● Understand and issue warning letters under warning and strike procedure where necessary.
● Regularly review and ensure staff are proficient in all key policies including safeguarding, whistleblowing, complaints, staffing policy and record keeping.
● Uphold and apply policies, procedures, and legislation relevant to supported accommodation, health & safety, fire safety, safeguarding.
● Promote a culture of safeguarding and wellbeing, ensuring the welfare of young people is prioritised at all times.
● Immediately report any concerns to management and DSL in line with safeguarding procedures and policy.
● Understand and enforce missing persons protocols and ensure all young people have appropriate safety plans.
Essential Skills & Experience:
● Minimum 2-3 years' experience in supported accommodation, residential care or youth work.
● Level 5 NVQ Health and Social Care or equivalent, or willingness to work towards this within a specified timeframe.
● Strong understanding of safeguarding, risk management, trauma-informed care, mental health, CSE, gang affiliation and substance misuse.
● Proficient in behaviour management, de-escalation techniques and conflict resolution.
● Excellent written, verbal and IT skills, with the ability to maintain accurate, high-quality records and reports.
● Proven track record of team leadership and/or managing a supported housing or residential team.
● Knowledge of welfare benefits, including application processes for young people transitioning to independence.
● Ability to manage stressful situations calmly and maintain high standards of professional conduct.
Desirable:
● Level 5 NVQ Health and Social Care or equivalent.
● Familiarity with the Supported Accommodation Regulations 2023 and Ofsted’s supported accommodation
Purpose of Role: To manage the day-to-day operations of a supported accommodation home in accordance with the Supported Accommodation (England) Regulations 2023 and associated statutory guidance. The Homes Manager is responsible for ensuring high standards of care, safety, and support for young people aged 16+, while leading a team to deliver person-centred, trauma-informed and outcome-focused support.
Key Responsibilities:
● Oversee daily operations, maintaining order and quality standards within the home. ● Build strong, positive relationships with young people while maintaining professional boundaries
● Lead, supervise and motivate the staff team, ensuring effective handovers, communication and rota management.
● Authorise shift swaps and floating support requests, and ensure adequate staffing coverage at all times.
● Ensure the accommodation meets safety, security and suitability standards at all times.
● Manage daily, weekly/monthly reports and staff schedule, providing weekly feedback to your team.
● Maintain maintenance trackers on Joblogic, ensuring they are reviewed and updated weekly.
● Maintain oversight of visitor checks, including singing in, ID verification and uploading visitor record ontot the system.
● Ensure the calendar is maintained, accurately recording all appointments, meetings and weekly schedules for service users.
● Ensure all risk assessments are live documents, regularly reviewed, signed by the Safeguarding Lead, and read by staff.
● Ensure all young people have fully completed and up-to-date profiles and safety plans and support plans.
● Ensure accurate, timely record keeping in accordance with policies and procedures, GDPR, and Ofsted regulatory requirements.
● Complete incident reports immediately following any incident and escalate to management, following internal reporting protocols.
● Understand and issue warning letters under warning and strike procedure where necessary.
● Regularly review and ensure staff are proficient in all key policies including safeguarding, whistleblowing, complaints, staffing policy and record keeping.
● Uphold and apply policies, procedures, and legislation relevant to supported accommodation, health & safety, fire safety, safeguarding.
● Promote a culture of safeguarding and wellbeing, ensuring the welfare of young people is prioritised at all times.
● Immediately report any concerns to management and DSL in line with safeguarding procedures and policy.
● Understand and enforce missing persons protocols and ensure all young people have appropriate safety plans.
Essential Skills & Experience:
● Minimum 2-3 years' experience in supported accommodation, residential care or youth work.
● Level 5 NVQ Health and Social Care or equivalent, or willingness to work towards this within a specified timeframe.
● Strong understanding of safeguarding, risk management, trauma-informed care, mental health, CSE, gang affiliation and substance misuse.
● Proficient in behaviour management, de-escalation techniques and conflict resolution.
● Excellent written, verbal and IT skills, with the ability to maintain accurate, high-quality records and reports.
● Proven track record of team leadership and/or managing a supported housing or residential team.
● Knowledge of welfare benefits, including application processes for young people transitioning to independence.
● Ability to manage stressful situations calmly and maintain high standards of professional conduct.
Desirable:
● Level 5 NVQ Health and Social Care or equivalent.
● Familiarity with the Supported Accommodation Regulations 2023 and Ofsted’s supported accommodation