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Administrative Officer

Job details
Posting date: 29 May 2025
Salary: £26,739 per year
Hours: Full time
Closing date: 16 June 2025
Location: Jedburgh, Scottish Borders
Remote working: On-site only
Company: Scottish Courts and Tribunal Service
Job type: Permanent
Job reference: REQ00864

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Summary

Jedburgh Sheriff and Justice of the Peace Court have two fantastic opportunities to help support justice through the role of Administrative Officer.

Administrative Officers carry out a variety of general administrative duties to progress cases through the court or provide support to other functions within the Scottish Courts and Tribunals Service.

The contracts available are:

1x Full Time Permanent

1x Full Time Fixed Term for 5 months with the possibility of extension thereafter.

The Key Responsibilities:

To undertake a number of general administrative duties including:

Prepare granting of confirmation, certificates and extracts within 3 working days of acceptance;

To process all Dative Petitions ensuring they are published on the Walls of Court and thereafter grant same;

Producing court documents;

Dealing with numerical calculations;

Accounting for monies in accordance with financial guidelines;
Preparing files for court hearings;

Attend at public counter, deal with telephone queries and assists with duties as allocated by supervisors and to deliver a high quality service to all customers in line with the Courts Charter;

General photocopying and filing;

Deal with correspondence/enquires from justice partners and solicitors;

Deal with other incoming mail as appropriate by post, DX, Email or on the ICMS portal;

Processing and distributing incoming mail to colleagues which comprises of writs, summonses, simplified divorces, enquiries and other documents when opening mail ensuring that documents are date stamped;

Taking action to resolve any comments or complaints where possible before referring to Line Manager;

Creating and updating records on our in-house computer system and data input;

Undertake light portering duties as required.

Additionally you:

Will have regular contact with court users, including members of the Judiciary and the legal profession. As such, you be required to competently answer queries giving consistent and reliable advice;

Work within a team with regular management support and will be responsible for your own time management;

Assist with preparing statistical information and other returns to ensure standards of work meet the agreed level;

Assist in clearing up of civil courts by preparing court interlocutors/orders, issuing letters, assigning future dates and filing papers as necessary;

Assist in clearing up of criminal courts by preparing court minutes, issuing letters, ordering reports and filing complaints as necessary;

Process and enter fines payments onto computer system and provide excellent customer service;

Will provide administrative assistance at the other Borders Court location (Selkirk) from time to time.

Applications will be accepted until 11:59pm on the closing date stated on the advert, 16 June 2025.

Interviews will be held week commencing 30 June 2025.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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