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Sales consultant
| Posting date: | 29 May 2025 |
|---|---|
| Salary: | £31,000 to £38,700 per year |
| Hours: | Full time |
| Closing date: | 06 June 2025 |
| Location: | ONLINE 24/7 JHUMAT HOUSE 160 LONDON ROAD BARKING GREATER LONDON, IG11 8BB, United Kingdom |
| Remote working: | On-site only |
| Company: | ONLINE 24/7 LTD |
| Job type: | Permanent |
| Job reference: | FAJ-E234-7D |
Summary
Discuss customer requirements in detail and advise on the capabilities and limitations of our extensive product range including electronics, appliances, and branded goods to ensure the right fit for their business or personal needs.
Provide accurate pricing, credit terms, delivery timelines, and payment arrangements. Coordinate with internal teams to ensure prompt and accurate dispatch and installation where applicable.
Conduct follow-up calls to ensure customer satisfaction, resolve issues, and identify opportunities for repeat business or product upsell.
Stay current with new product releases, technological updates, and competitor offerings.
Maintain detailed and accurate records of sales activities, including client interactions, transactions, and delivery status.
Handle customer concerns with professionalism and efficiency, ensuring swift resolution and reinforcing a reputation for excellent service and reliability.
Work with purchasing, warehouse, and logistics teams to ensure stock availability aligns with demand, and contribute to sales strategy by providing insights from customer interactions and market activity.
Provide accurate pricing, credit terms, delivery timelines, and payment arrangements. Coordinate with internal teams to ensure prompt and accurate dispatch and installation where applicable.
Conduct follow-up calls to ensure customer satisfaction, resolve issues, and identify opportunities for repeat business or product upsell.
Stay current with new product releases, technological updates, and competitor offerings.
Maintain detailed and accurate records of sales activities, including client interactions, transactions, and delivery status.
Handle customer concerns with professionalism and efficiency, ensuring swift resolution and reinforcing a reputation for excellent service and reliability.
Work with purchasing, warehouse, and logistics teams to ensure stock availability aligns with demand, and contribute to sales strategy by providing insights from customer interactions and market activity.