Practice Manager
Dyddiad hysbysebu: | 28 Mai 2025 |
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Cyflog: | £35,000.00 i £40,000.00 bob blwyddyn |
Gwybodaeth ychwanegol am y cyflog: | £35000.00 - £40000.00 a year |
Oriau: | Llawn Amser |
Dyddiad cau: | 20 Mehefin 2025 |
Lleoliad: | London, W4 3JL |
Cwmni: | NHS Jobs |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | A5455-25-0003 |
Crynodeb
Key requirements Commitment to supporting the delivery of excellent patient care with vision, willingness, and drive. Demonstrate excellent organisational, project management and effective communication skills. Ability to manage change through motivation and leadership. Understanding of finance and business to support Business & Finance Lead to maintain and improve the profitability of the business. Strategic thinker and planner. Ability to deliver against key targets, contracts, and requirements. Knowledge and skills of HR and the ability to act sensitively and effectively. Ensure compliance with CQC requirements and assessments. Manage the portfolio of projects and individual projects arising therefrom. Lead and chair practice meetings as appropriate. Develop and co-ordinate systems to improve the efficiency and effectiveness of the practice. Ability to self-motivate, prioritise organise and/or delegate workload. Good IT knowledge and experience. Ensure practice policy and standards compliance. Ability to present the practice to external groups. Ability to identify, develop and deliver initiatives. The ability to enjoy diversity and sometimes the unexpected. Key responsibilities Manage and drive service delivery to achieve the optimum outcome against practice contracts with NHSE, North West London ICB, and other Health authorities. Support the Partners to develop and implement processes to achieve clinical targets of QOF, Network and Enhanced service contracts. Directly contribute to profit improvement by exploring areas for increasing income and reducing costs working with Partners. Analyse data relating to clinical commissioning as appropriate and contribute to planning and organisation both at practice and clinical commissioning group level. Support Facilities Lead to manage and maintain properties rented by the Partnership. Overseeing the Leadership team to support their functioning:ensuring each Lead understands their role, working with each Lead to ensure they are fulfilling all duties of their role, facilitating collaborative working amongst Leads team, ensuring Lead cover at all times is effective, providing annual appraisal for each Leadand exploring barriers to collaborative and autonomous working in Leads team. Strategic Planning Working with the Partners, Leadership team and PCN to assist with; Identification of potential opportunities and threats. Manage practice development and expansion opportunities. Support the Partners Clinical Leadership Plan and oversee the implementation of the aims and objectives. Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies. Formulate objectives and research and develop ideas for future practice development. To represent the practice when required at PCN, ICB, NHSE, CIC and any other appropriate agency meetings. To make recommendations to the partners for practice development with regard to potential sources of income. Human Resources To Lead in recruitment and selection of staff, working in conjunction with the Reception and Clinical Leads, including contracts of employment and job descriptions with delegation and relevant training where appropriate. To ensure working compliant with Employment Law for the disciplinary and dismissal process, and with the partners and Peninsula should any legal advice be necessary. To ensure compliance with staff contracts, health and safety, staff training, induction, personnel file maintenance, training requirements, appraisal cycles, sickness, leave and return to work interviews. Be aware of current employment legislation. To develop and maintain good employee/employer relationships. To ensure that members of the existing staff team are aware of any changes that occur in the practice. To maintain good communication at all times with the practice team. To support and ensure provision of staff cover when required. To oversee safe employment requirements are met at all times. To ensure that suitable facilities are available to enable all staff to work within the practice and our health and safety policies. Information Technology To ensure practice IT is working with optimal information governance systems and appropriately as the Practice Caldicott Guardian. Ensure all Practice IT and telephone systems are functioning effectively. Patient Services Ensure that the Practice complies with NHS contractual obligations in relation to patient care. To maintains registration policies and to work in collaboration to monitor patient turnover and capitation. Oversee and work with Reception and Partners, to ensure effective appointment systems and access. To oversee, and monitor Practice performance against patient access and demand targets. To manage practice complaints and ensure meeting statutory complaints regulation. To collaborate with Partners, to manage the significant events and safer systems activity. To ensure collaborative working with patient groups. CQC Oversee and maintain compliance with CQC regulations to ensure that the practice systems and procedures meet all relevant standards. Communication Ensure compliance with the latest NHS recommendations. Understand the practice communication systems. Build/maintain good working relationships with the NHSE, ICB, hospitals, community agencies, BHCIC, the PCN, LMC (Local Medical Committee), other GP practices, pharmacists, voluntary and private organisations. Represent the practice at meetings and seminars. Assist and support the partners corporately and at individual level to fulfil the requirements of revalidation. Present a professional image and always promote the practice. Share skills and expertise with others.