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Administration and Support Assistant
| Posting date: | 28 May 2025 |
|---|---|
| Salary: | £24,405 to £25,430 per year |
| Hours: | Full time |
| Closing date: | 11 June 2025 |
| Location: | Winchester, Hampshire |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Hampshire County Council |
| Job type: | Permanent |
| Job reference: | HCC621213 |
Summary
As an Administration and Support Assistant, you’ll be an integral part of our supportive Reablement Services team. Your primary responsibility will be assisting one of our Sensory Services Officers and their Guide Dog, while also offering vital business support to our wider Reablement Service.
What you’ll do:
• Drive the Sensory Services Officer and their Guide Dog to and from work locations and appointments.
• Guide the Sensory Services Officer around offices, streets and in clients’ homes.
• Assist with the care and exercise of the Sensory Services Officer’s Guide Dog.
• Assist the Sensory Services Officer with reading all work related correspondence.
• Write reports and complete computer tasks to dictation on behalf of the Sensory Services Officer.
• Handle phone calls, monitor and respond to emails and schedule carer visits.
• Address and resolve queries, ensuring customer satisfaction by escalating complex issues when necessary.
What we’re looking for:
• Ability to guide the Sensory Services Officer and drive them and their Guide Dog to and from work and appointments.
• Ability to provide care for their Guide Dog.
• Good IT skills with MO365 experience (including Word, Outlook and Excel).
• Strong communication, interpersonal and teamwork skills.
• Patience, compassion, and empathy in all interactions.
• Excellent organisation and prioritisation skills.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Your core hours will be Monday - Friday, 8.30am - 4.30pm.
Our Service operates 7 days a week, therefore you'll be required to work a shift
pattern, including evenings, weekends and bank holidays on a rotational basis for
which enhancements are paid. This can be discussed further at interview as our Service may be undergoing a period of reorganisation in the coming months.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Other job titles you may be searching for: Personal Assistant, Receptionist, Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator.
What you’ll do:
• Drive the Sensory Services Officer and their Guide Dog to and from work locations and appointments.
• Guide the Sensory Services Officer around offices, streets and in clients’ homes.
• Assist with the care and exercise of the Sensory Services Officer’s Guide Dog.
• Assist the Sensory Services Officer with reading all work related correspondence.
• Write reports and complete computer tasks to dictation on behalf of the Sensory Services Officer.
• Handle phone calls, monitor and respond to emails and schedule carer visits.
• Address and resolve queries, ensuring customer satisfaction by escalating complex issues when necessary.
What we’re looking for:
• Ability to guide the Sensory Services Officer and drive them and their Guide Dog to and from work and appointments.
• Ability to provide care for their Guide Dog.
• Good IT skills with MO365 experience (including Word, Outlook and Excel).
• Strong communication, interpersonal and teamwork skills.
• Patience, compassion, and empathy in all interactions.
• Excellent organisation and prioritisation skills.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Your core hours will be Monday - Friday, 8.30am - 4.30pm.
Our Service operates 7 days a week, therefore you'll be required to work a shift
pattern, including evenings, weekends and bank holidays on a rotational basis for
which enhancements are paid. This can be discussed further at interview as our Service may be undergoing a period of reorganisation in the coming months.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Other job titles you may be searching for: Personal Assistant, Receptionist, Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.