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Receptionist
| Posting date: | 27 May 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 12 June 2025 |
| Location: | London, UB1 1LA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4995-25-0003 |
Summary
1. Ensure efficiency of our appointments system 2. Explain our systems to patients for example registering new patients 3. Ensure that patients are listened to and empathised with, ensure that their queries are dealt with the utmost care. 4. Ensure patients get their medication on time whenever possible. 5. Ensure reception and waiting areas are kept neat and tidy. 6. Knowing where to direct patients - and what services are available. 7. Book appointments ensuring sufficient information is recorded in the notes. 8. Monitor effectiveness of the system and report any problems. 9. To receive and make calls as required, divert calls and take messages as appropriate. 10. Each receptionist will be responsible for undertaking specific additional delegated tasks as mutually agreed, or as requested by the Practice Manager or GPs. 11. To be responsible for own health and safety and to contribute to the safe working of the surgery.