Mailroom Associate
| Posting date: | 27 May 2025 |
|---|---|
| Salary: | £24,849.00 per year |
| Hours: | Full time |
| Closing date: | 26 June 2025 |
| Location: | Weston-Super-Mare, North Somerset |
| Remote working: | On-site only |
| Company: | Castelan Limited |
| Job type: | Permanent |
| Job reference: | MAIL001 |
Summary
Join Castelan as a Mailroom Associate – Be the Backbone of Our Office Operations
Full-time | Office-based | Supportive team environment
At Castelan, we’re proud to be the UK’s leading experts in furniture repair and care. Our services are trusted by the country’s top retailers, insurers, manufacturers, and leisure companies — and none of it would be possible without the dedicated people behind the scenes.
We are building a dynamic, inclusive community where every role matters — and right now, we’re looking for a Mailroom Associate to help keep our operations running smoothly. If you’re organised, proactive, and ready to make a difference, we’d love to hear from you.
Why Join Castelan?
* Be part of a vital team that supports the entire business
* Opportunities to grow and develop your skills
* Collaborative and friendly work culture
* Training provided on systems and procedures
* Hands-on, varied role with real impact
What You Will Be Doing
* As a Mailroom Associate, you’ll play a key role in managing the flow of mail, parcels, and supplies across the business. Your day-to-day will include:
Mail & Parcel Handling
* Receive, sort, and distribute incoming mail and packages
* Prepare outgoing mail and arrange courier collections
* Track deliveries and maintain accurate records
* Handle damaged or undeliverable items in line with policy
Office Support
* Keep the mailroom clean, organised, and well-stocked
* Assist with photocopying, mail merges, and stationery orders
* Support other departments with stock movement and deliveries
* Use the phone and email to place/check orders and take messages
* Logistics & Dispatch
* Operate franking and envelope inserting machines
* Check, repackage, and dispatch furniture parts
* Track missing parts and organise scheduled pickups
* Use courier dispatch systems and liaise with delivery partners
Health & Safety
* Follow manual handling and safety procedures
* Ensure secure handling of all items
What We are Looking For
Essential:
* Basic computer literacy (Microsoft Office, Outlook, etc.)
* Strong communication and organisational skills
* A proactive, problem-solving mindset
* Ability to lift and move parcels and furniture parts
* A flexible, team-oriented attitude
Desirable:
* Previous experience in a mailroom or logistics environment
* Familiarity with courier dispatch systems
* Full UK driving licence
* Core Competencies
We are looking for someone who:
* Takes initiative and leads by example
* Pays attention to detail and follows procedures
* Builds strong internal and external relationships
* Brings energy, enthusiasm, and a customer-first mindset
* Seeks to add value and take personal responsibility
How to Apply
Submit your CV and cover letter via our Careers page by Wednesday 18 June 2025
Please note: Applications via Indeed will not be monitored.
Castelan is an equal opportunity employer. We welcome applications from individuals of all backgrounds and experiences. While we are unable to offer visa sponsorship at this time, we encourage all eligible candidates to apply.
Be part of something essential — join Castelan and help us deliver excellence from the inside out.
Full-time | Office-based | Supportive team environment
At Castelan, we’re proud to be the UK’s leading experts in furniture repair and care. Our services are trusted by the country’s top retailers, insurers, manufacturers, and leisure companies — and none of it would be possible without the dedicated people behind the scenes.
We are building a dynamic, inclusive community where every role matters — and right now, we’re looking for a Mailroom Associate to help keep our operations running smoothly. If you’re organised, proactive, and ready to make a difference, we’d love to hear from you.
Why Join Castelan?
* Be part of a vital team that supports the entire business
* Opportunities to grow and develop your skills
* Collaborative and friendly work culture
* Training provided on systems and procedures
* Hands-on, varied role with real impact
What You Will Be Doing
* As a Mailroom Associate, you’ll play a key role in managing the flow of mail, parcels, and supplies across the business. Your day-to-day will include:
Mail & Parcel Handling
* Receive, sort, and distribute incoming mail and packages
* Prepare outgoing mail and arrange courier collections
* Track deliveries and maintain accurate records
* Handle damaged or undeliverable items in line with policy
Office Support
* Keep the mailroom clean, organised, and well-stocked
* Assist with photocopying, mail merges, and stationery orders
* Support other departments with stock movement and deliveries
* Use the phone and email to place/check orders and take messages
* Logistics & Dispatch
* Operate franking and envelope inserting machines
* Check, repackage, and dispatch furniture parts
* Track missing parts and organise scheduled pickups
* Use courier dispatch systems and liaise with delivery partners
Health & Safety
* Follow manual handling and safety procedures
* Ensure secure handling of all items
What We are Looking For
Essential:
* Basic computer literacy (Microsoft Office, Outlook, etc.)
* Strong communication and organisational skills
* A proactive, problem-solving mindset
* Ability to lift and move parcels and furniture parts
* A flexible, team-oriented attitude
Desirable:
* Previous experience in a mailroom or logistics environment
* Familiarity with courier dispatch systems
* Full UK driving licence
* Core Competencies
We are looking for someone who:
* Takes initiative and leads by example
* Pays attention to detail and follows procedures
* Builds strong internal and external relationships
* Brings energy, enthusiasm, and a customer-first mindset
* Seeks to add value and take personal responsibility
How to Apply
Submit your CV and cover letter via our Careers page by Wednesday 18 June 2025
Please note: Applications via Indeed will not be monitored.
Castelan is an equal opportunity employer. We welcome applications from individuals of all backgrounds and experiences. While we are unable to offer visa sponsorship at this time, we encourage all eligible candidates to apply.
Be part of something essential — join Castelan and help us deliver excellence from the inside out.