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Debt Recovery Income Officer
| Posting date: | 27 May 2025 |
|---|---|
| Salary: | £32,500 per year, pro rata |
| Hours: | Part time |
| Closing date: | 10 June 2025 |
| Location: | Chichester, West Sussex |
| Remote working: | On-site only |
| Company: | Blue Octopus Recruitment Limited |
| Job type: | Contract |
| Job reference: | HYDE191980 |
Summary
Debt Collection Income Officer
Fixed Term Contract until 21st February 2026
25 hours per week- working pattern negotiable between Monday-Friday 9am-5pm
Chichester
Up to £32,500 Pro Rata (£23,214 per year)
Hyde is looking to recruit a Debt Collection Income Officer. Internally you will be known as an Income Services Officer.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As an Debt Collection Income Officer, you will be working within our Income Team to manage the prevention and recovery of rent arrears and other debts.
Responsibilities
Recover rent arrears and service charges from an assigned account.
Respond back to all resident correspondence regarding the management of their account.
Offer money management advice to assist the resident in prioritisation of rent and service charge payments and reduction of arrears.
Ensure residents receive appropriate advice and guidance regarding benefits and welfare entitlements to maximise their potential income, making appropriate referrals where identified.
To represent Hyde by attending and presenting cases professionally at court.
Refer cases to appropriate teams/external agencies where more in depth advice is required.
Skills and Experience Required
Rent arrears recovery / debt collection experience is preferable
Strong customer service skills
Verbal & written communication skills
Benefits
A fantastic pension
Life assurance
Great holidays
An award-winning flexible benefits package.
Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
Fixed Term Contract until 21st February 2026
25 hours per week- working pattern negotiable between Monday-Friday 9am-5pm
Chichester
Up to £32,500 Pro Rata (£23,214 per year)
Hyde is looking to recruit a Debt Collection Income Officer. Internally you will be known as an Income Services Officer.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As an Debt Collection Income Officer, you will be working within our Income Team to manage the prevention and recovery of rent arrears and other debts.
Responsibilities
Recover rent arrears and service charges from an assigned account.
Respond back to all resident correspondence regarding the management of their account.
Offer money management advice to assist the resident in prioritisation of rent and service charge payments and reduction of arrears.
Ensure residents receive appropriate advice and guidance regarding benefits and welfare entitlements to maximise their potential income, making appropriate referrals where identified.
To represent Hyde by attending and presenting cases professionally at court.
Refer cases to appropriate teams/external agencies where more in depth advice is required.
Skills and Experience Required
Rent arrears recovery / debt collection experience is preferable
Strong customer service skills
Verbal & written communication skills
Benefits
A fantastic pension
Life assurance
Great holidays
An award-winning flexible benefits package.
Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.