Customer Experience Executive
| Posting date: | 23 May 2025 |
|---|---|
| Salary: | £27,000 per year |
| Additional salary information: | Monthly Bonuses |
| Hours: | Full time |
| Closing date: | 22 June 2025 |
| Location: | Harrogate, North Yorkshire |
| Remote working: | On-site only |
| Company: | Unity Resourcing |
| Job type: | Permanent |
| Job reference: |
Summary
Customer Experience Executive
Location: Harrogate
Salary: £27,000 + Monthly Bonus
Hours: Full-Time, Office-Based (Monday to Friday, 9am–5pm)
Benefits: Gym membership, 32 days annual leave (including statutory holidays), birthday off, employee wellbeing program
We’re recruiting on behalf of our longstanding client in Harrogate who is looking for a dedicated Customer Experience Executive to join their friendly and supportive team. This fully office-based role offers a fantastic opportunity to build strong client relationships and contribute to long-term customer satisfaction.
Key Responsibilities:
• Regularly engage with your accounts (contacting every fortnight)
• Book review meetings for the manager to attend, with scope for you to also attend and build customer relationships
• Provide product guidance and issue resolution through a consultative approach
• Host Teams meetings and deliver portal demonstrations
• Keep clients updated with new and innovative products and offers
Requirements:
• Previous experience in a similar role, ideally involving regular contact with existing business accounts
• Strong telephony skills
• Strong communication and relationship-building skills
• Proactive and organised
• A consultative and customer-focused mindset
For this fantastic Customer Experience Executive opportunity, please contact Kitty at Unity Resourcing!
Location: Harrogate
Salary: £27,000 + Monthly Bonus
Hours: Full-Time, Office-Based (Monday to Friday, 9am–5pm)
Benefits: Gym membership, 32 days annual leave (including statutory holidays), birthday off, employee wellbeing program
We’re recruiting on behalf of our longstanding client in Harrogate who is looking for a dedicated Customer Experience Executive to join their friendly and supportive team. This fully office-based role offers a fantastic opportunity to build strong client relationships and contribute to long-term customer satisfaction.
Key Responsibilities:
• Regularly engage with your accounts (contacting every fortnight)
• Book review meetings for the manager to attend, with scope for you to also attend and build customer relationships
• Provide product guidance and issue resolution through a consultative approach
• Host Teams meetings and deliver portal demonstrations
• Keep clients updated with new and innovative products and offers
Requirements:
• Previous experience in a similar role, ideally involving regular contact with existing business accounts
• Strong telephony skills
• Strong communication and relationship-building skills
• Proactive and organised
• A consultative and customer-focused mindset
For this fantastic Customer Experience Executive opportunity, please contact Kitty at Unity Resourcing!