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Support Secretary -Gynaecology | East Suffolk and North Essex NHS Foundation Trust

Job details
Posting date: 23 May 2025
Salary: Not specified
Additional salary information: £24,071 - £25,674 per annum pro rata
Hours: Part time
Closing date: 22 June 2025
Location: Colchester, CO4 5JL
Company: Colchester Hospital University NHS Foundation Trust
Job type: Apprenticeship
Job reference: 7234807/432-HR281-25

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Summary


The gynaecology department in Colchester Hospital is a dynamic and fast-paced environment committed to delivering high-quality care to our patients. We are seeking aSupport Secretaryto join our administrative team and contribute to the smooth and efficient running of our healthcare services.



As a Support Secretary, you will provide comprehensive administrative and secretarial support to doctors and nurses in our gynaecological oncology team, ensuring that day-to-day operations run seamlessly. You will assist with managing patient records, typing clinic letters, booking appointments, and handling correspondence with sensitivity and confidentiality.

Key Responsibilities:

· Prepare and type medical reports, letters, and documentation

· Handle telephone and email enquiries from patients and healthcare professionals

· Maintain accurate and up-to-date patient records and files

· Liaise with internal departments and external healthcare partners

· Ensure confidentiality is maintained in all patient-related matters

Please note this is fixed term/Secondment until 31st December 2025, 16 hours per week.

Please note this post may close early if we receive a high number of applications.





· Dealingwithincomingtelephonecallsfrom parents/relatives/GP/Othertertiaryhospitals.Independentlydealingwith or passing on queries/messages to the clinician using the correct local procedure and form.Logging all relevant telephone contacts on to the Portal system.

· Tobeabletocommunicateeffectively withtherestoftheteam.

· Beawareatall timestheimportanceofmaintainingconfidentialityofinformation gained byyouduringthecourseof your duties including personal information relating to patients.Youmust treat all information in a discreet and confidential manner and keep it secure.



We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.


We are one of the largest NHS organisations in England, employing more than 12,000 staff.


We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.


Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.


Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.


We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bringwhat’swidely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.


Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A


For full details of the responsibilities and duties of this role please see the attached job description.


This advert closes on Sunday 1 Jun 2025

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