Planner
| Posting date: | 22 May 2025 |
|---|---|
| Salary: | £28,000 to £31,500 per year |
| Hours: | Full time |
| Closing date: | 21 June 2025 |
| Location: | Ealing, London, W5 5TL |
| Company: | Daniel Owen Ltd |
| Job type: | Permanent |
| Job reference: | MPL_1747911683 |
Summary
Planner
Based in Ealing
Permanent
40 hours per week
Paying up to £31,500 per annum
Day to day duties:
- Receiving high volumes of repairs requests and booking them into Operatives diaries to ensure most efficient service and best use of skills
- Overseeing Operatives diaries for a geographical area to ensure maximum productivity
- Responding to Emergency and Urgent repairs requests and ensure these are met within strict Service Levels
- Liaising with Operatives and Supervisors to ensure appropriate follow-on works are booked in and completed
- Assisting colleagues throughout the business on queries regarding responsive repairs
- Providing a professional and customer focused service
Role Criteria:
- Ideally have previous Repairs Planning / Scheduling experience
- A professional, can-do attitude
- Excellent Customer Service Ethos
- Good written, verbal, questioning & interpersonal skills
- IT Literate
- Social housing or similar background is desirable