Complex Care Case Officer
| Posting date: | 22 May 2025 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 21 June 2025 |
| Location: | Runcorn, Cheshire |
| Remote working: | On-site only |
| Company: | AMORE COMPLEX CARE LTD |
| Job type: | Permanent |
| Job reference: |
Summary
Amore Complex Care is a complex care provider of support provisions to adults and young people with varying care and support needs in the Northwest. Amore Complex Care provides support services for people with diverse and often complex needs in community settings. Our ethos is to create therapeutic, holistic centred environments where individuals can enhance their personal skills, empowering them to lead a rich and fulfilling life as independently as possible.
Due to ongoing growth, Amore Complex Care are now looking for an experienced, motivated Complex Case Officer to manage complex care services in the Northwest area.
You will be committed to Quality Assurance, Positive Behavioural Support and Person-Centred Approaches, be able lead and develop the staff team to work in a person-centred and proactive way. You will need excellent attention to detail and be able to promote this approach within the team.
Why join our team at Amore?
· Highly competitive salary of £28,500
· Paid on call on a rota basis up to £450 a week
· 31 days annual leave (Inc bank holidays)
· Never work your birthday again….enjoy an additional day off on us
· Excellent training and development up to Diploma level 5.
· Excellent working environment within a strong professional team
· Rewarding role for the successful candidate
· Proactive internal mobilisation team to support with business development
· Private pension scheme
· Excellent reputation within services "It's a great team, very supportive.” "It's a very consistent and stable team, they show empathy and compassion."
What we need from you
· Person centred approach to planning and delivering an excellent service
· Coaching and mentoring teams in the community
· Overseeing quality assurance
· Awareness of CQC regulations
· Excellent interpersonal skills
· Maintaining and developing professional relationships
The ideal candidate should…
NVQ 3 or equivalent in care (desirable not essential)
Possess good time management skills
Strong organisational skills with experience of working with IT systems such as Microsoft office, and social care specific systems
Experienced in working with clients with Complex needs
Committed to reporting on client’s outcomes
Organised with ability to meet deadlines
Excellent communication skills
Excellent leadership and people skills
A full Uk driving licence, with access to your own vehicle
Due to ongoing growth, Amore Complex Care are now looking for an experienced, motivated Complex Case Officer to manage complex care services in the Northwest area.
You will be committed to Quality Assurance, Positive Behavioural Support and Person-Centred Approaches, be able lead and develop the staff team to work in a person-centred and proactive way. You will need excellent attention to detail and be able to promote this approach within the team.
Why join our team at Amore?
· Highly competitive salary of £28,500
· Paid on call on a rota basis up to £450 a week
· 31 days annual leave (Inc bank holidays)
· Never work your birthday again….enjoy an additional day off on us
· Excellent training and development up to Diploma level 5.
· Excellent working environment within a strong professional team
· Rewarding role for the successful candidate
· Proactive internal mobilisation team to support with business development
· Private pension scheme
· Excellent reputation within services "It's a great team, very supportive.” "It's a very consistent and stable team, they show empathy and compassion."
What we need from you
· Person centred approach to planning and delivering an excellent service
· Coaching and mentoring teams in the community
· Overseeing quality assurance
· Awareness of CQC regulations
· Excellent interpersonal skills
· Maintaining and developing professional relationships
The ideal candidate should…
NVQ 3 or equivalent in care (desirable not essential)
Possess good time management skills
Strong organisational skills with experience of working with IT systems such as Microsoft office, and social care specific systems
Experienced in working with clients with Complex needs
Committed to reporting on client’s outcomes
Organised with ability to meet deadlines
Excellent communication skills
Excellent leadership and people skills
A full Uk driving licence, with access to your own vehicle
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.