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Digital Analyst

Job details
Posting date: 22 May 2025
Salary: £50,000 per year
Hours: Full time
Closing date: 01 June 2025
Location: TQ11 0JU
Remote working: On-site only
Company: Riverford Organic Farmers Ltd
Job type: Permanent
Job reference: 278746JCP

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Summary

Work with us at Riverford, and join a thriving employee-owned business
Be part of a supportive, down-to-earth and solutions driven commercial team
Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We’re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued.
Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, you’ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking.
Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals.
As our Digital Analyst, you’ll help shape Riverford’s digital future.
Reporting to the Ecommerce Director, you will be joining a thriving online channel with ambitious plans for growth and transformation, and a specific focus on becoming customer focused and performance led.

In this new role you will set us up for success in understanding our site and app performance, taking ownership of our digital reporting and customer journey analytics capability. With your experience of digital analytics, you will provide clear, commercial and actionable insights and play a key role in the optimisation and transformation agenda.

Salary: Up to £50,000 per annum, dependent on experience

Location - Wash Farm, Buckfastleigh, Devon, TQ11 0JU. - Reliable transportation is required to commute to Wash Farm, as it is not accessible by public transport routes.

Hours - This is a permanent position. The role is 40 hours per week. Based at our Headquarters at Wash Farm in Devon, near Buckfastleigh, this role offers flexible, hybrid working, with a minimum of 1 to 2 days a week on-site.

What You’ll Bring…
Digital Product - Accountable for tracking site and app conversion rate, identifying all KPIs and funnel metrics that comprise and contribute to conversion
Analytics, Data & Insight Collaboration - Work collaboratively with the Commercial Analytics function to provide support where required and deliver joined up analysis
Digital Trading & Merchandising - Provide daily and weekly commentary on site and app performance based on variances in traffic volume/mix, product sales and customer journey
Systems & Capability - Accountable for Google Analytics platform, ensuring that data is reliable and robust and owning the relationship with related 3rd parties to maintain data integrity and leverage full value
Find out more about the role in the attached job description.

What We’re Looking For…
Team player who is happy to take ownership of analytics and have a voice across a multi-discipline team
Customer first mindset with an understanding of commercial performance and merchandising
Tenacious approach to problem solving and understanding data stories
A self-starter who is able to work independently and autonomously
Our Application Journey…
We’re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon!

Our process has two to three stages to ensure we’re the right fit for each other. If your experience looks like a good match, we’ll start with a brief call to explore the role. If you progress, you’ll be invited to a virtual interview with our Ecommerce Team. If all goes well, we’ll then set a task to give you a feel for the work we cover. The final stage is planned for Tuesday 24th & Wednesday 25th June, with a visit to our farm HQ and the chance to meet more of the team.

We see this as more than just an interview, it’s a chance to get a real feel for Riverford, where sustainability, community, and co-ownership are at the heart of how we work.

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