Head of Co-ordination of National Border Operations
| Posting date: | 22 May 2025 |
|---|---|
| Salary: | £65,430 to £79,160 per year |
| Additional salary information: | National: £65,430 - £73,280 London: £70,690 - £79,160 |
| Hours: | Full time |
| Closing date: | 05 June 2025 |
| Location: | Llandrindod Wells |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 402300/27 |
Summary
If so, we would love to hear from you!
APHA is a brilliant place to work where our people feel valued, have a voice and can be their authentic selves. We value difference and diversity, because it helps us be more innovative and make better decisions. We are dedicated to being an inclusive employer, offering equitable opportunities for all individuals. Our goal is to build a diverse workforce, and we hope to attract applications from all backgrounds and underrepresented groups.
As Head of National Border Operations, you will be responsible for overseeing key activities to ensure the smooth running of border operations. You will be working closely with Ministers, senior officials, and key external stakeholders such as: trade partners, port authorities, operators, and border agencies to ensure successful operations and continuous improvement of the end-to-end customer experience.
The Head of National Border Operations will lead APHA’s work in the following areas:
- Issue resolution and oversight of border incidents – point of coordination and escalation for border issues, best practice for Border Control Posts (BCPs) and play a key role in managing the response to incidents at the border.
- Delivery partner engagement – promote effective performance of delivery partners and constructive dialogue with port stakeholders.
- Border operations - lead on work with Other Government departments on the operations and continuous improvement of the end-to-end border journey for trade.
- Assurance and designation activities – provision of assurance processing around BCP assurance, co-ordinating the designation process and acting as point of escalation for BCP audits.
- Common User Charge (CUC) – ensuring the ongoing delivery of the CUC and redress processes.
- Comms and engagement – delivering high quality communications in relation to all border operations, and representing the department and supporting ministers in engagement with a wide range of external stakeholders.
The successful candidate will Participate in an on-call rota, which is a requirement of the role eligible for an allowance.
We are looking for candidates who enjoy the challenge of working through complexity, have a real drive to deliver, and to make the world better for their stakeholders.
Proud member of the Disability Confident employer scheme