Outpatient Receptionist | Barts Health NHS Trust
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,176 - £30,225 per annum inc |
| Hours: | Full time |
| Closing date: | 20 June 2025 |
| Location: | plaistow, E13 8SL |
| Company: | Barts Health NHS Trust |
| Job type: | Permanent |
| Job reference: | 7221287/259-7221287NUH |
Summary
An opportunity has arisen for 1 full time receptionist role within the busy outpatient department in Newham University hospital. There are 4 busy outpatient areas, and you will be required to rotate in these areas.
The team requires a highly organized receptionist to provide a range of duties.
You will be energetic, positive, hardworking and enthusiastic. Have an ability to work at pace, to multitask and to priorities work are key skills required for the post. There is a high-volume patient contact so experience in Customer Services is a must.
You will enjoy working with a range of tasks and you will possess outstanding interpersonal and communication skills. You will be computer literate, be conscientious and be able to deal with confidential issues.
The post holder will have excellent communication and computer skills.Good keyboard skills and computer literacy are required as this post involves using the Cerner Millennium Care Records System (CRS) .
The clinics operate Monday to Friday between 08:00 and 18:00 but we sometimes hold ad-hoc clinics in the evenings 17:00 and 20:00 and on Saturdays and Sundays which can be anytime between 8am and 6pm. You should therefore expect to work some evening and weekends as part of your full-time hours.
• Meet and greet patients.
• To check in and update all demographics for each patients.
• To book follow up appointments and check out according to the RTT.
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
This advert closes on Thursday 22 May 2025