High Cost Medicines and Homecare Administrative Assistant
| Posting date: | 21 May 2025 |
|---|---|
| Salary: | £30,039.00 to £31,088.00 per year |
| Additional salary information: | £30039.00 - £31088.00 a year |
| Hours: | Full time |
| Closing date: | 04 June 2025 |
| Location: | London, SW10 9NH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9289-CS-52 |
Summary
Accurately enter details of Homecare enquiries onto a database in order for it to beused as a resource for answering queries in the future. Manage their own workload and work independently on tasks given by the TLHCMHC. There may be periods during the day where they may be the only person in the office (for example lunchtime) and therefore the post holder must be able to respond independently, refer appropriately and prioritise. Assisting clinicians with supplying the correct registration documents to enable patients to start homecare services. Maintain up to date registration forms and prescription templates for Homecare services and send these to relevant clinicians. Check that registrations and prescriptions received in to the homecare office contain all mandatory information and escalate problems to the relevant teams. Collate prescriptions in to provider specific delivery envelopes, complete prescription log. Ensure envelopes containing prescriptions are collected via courier or posted via recorded delivery to homecare provider. Print/Save invoices from EFIN, sort by provider and prioritise invoices in chronological date order. Ensuring oldest invoices are not greater than 30 days old. Check and process invoices for payment by the Trust Finance team and maintain records. Be able to resolve invoicing queries and follow through communications to the finance department to ensure that payments are not delayed. Communication with the finance team relating to simple queries will be via email and more complex queries via telephone. Refer to senior colleagues complex issues with external suppliers. Referral to senior colleague will be made via telephone, face to face or via email. Inform TLHCMHC of major price deviations found against products in order for an investigation to commence in a timely fashion. Support the auditing of the service by accurate data collection. Other Duties Provide administrative support for data collection for audits / projects as directed by the LDPCCHC. Represent Homecare team at department meetings and feedback information as necessary. Assist in processing invoices within the main pharmacy invoicing office as required. Carry out any other duties requested by the Chief Pharmacist. This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager. All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure, you must seek clarification from a more senior member of staff.