Customer Service Apprentice - 14821
| Posting date: | 21 May 2025 |
|---|---|
| Salary: | £427.35 per week |
| Hours: | Full time |
| Closing date: | 20 June 2025 |
| Location: | BL9 7NY |
| Remote working: | On-site only |
| Company: | North Lancs Training Group Ltd |
| Job type: | Apprenticeship |
| Job reference: | 14821 |
Summary
Aspin FM Ltd in Bury are recruiting for a Customer Service Apprentice. The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 16 months.
Are you wishing to gain experience in customer service?
Are you seeking a fresh challenge?
Are you wanting to work with an award winning, family run company?
If so, this could be the perfect role for you!
We are looking for energetic enthusiastic apprentices to work within facilities Management company based in Bury.
We are looking to invest in an Apprentice who wants to progress and grow in a company that offers excellent long-term career progression, is willing to learn and who is customer focused.
You will be working with a team of people, some of who have worked through the apprenticeship scheme and successfully become valuable full time team members. They will fully support you as you embark on this exciting opportunity to complete your apprenticeship successfully to become a full-time team member.
Roles and Responsibilities
• Live interaction with internal and external customers
• Understanding the core values of the organisation
• Inputting client’s details and updating client records on the CRM system
• Analyse data and make recommendations
• Discuss the products and benefits available.
• Providing updates to our client on the phone and by email
• Dealing with customer queries
• Supporting team members with general admin tasks
Requirements:
• Communication Skills
• Analytical Skills
• IT Skills
• Logical
• Attention to Detail
• Team Working
• Organisation Skills
• Creative
• Customer Care Skills
• Initiative
• Problem Solving Skills
• Non-Judgemental
• Presentation Skills
• Patience
• Administrative Skills
• Physical fitness
• Number Skills
Are you wishing to gain experience in customer service?
Are you seeking a fresh challenge?
Are you wanting to work with an award winning, family run company?
If so, this could be the perfect role for you!
We are looking for energetic enthusiastic apprentices to work within facilities Management company based in Bury.
We are looking to invest in an Apprentice who wants to progress and grow in a company that offers excellent long-term career progression, is willing to learn and who is customer focused.
You will be working with a team of people, some of who have worked through the apprenticeship scheme and successfully become valuable full time team members. They will fully support you as you embark on this exciting opportunity to complete your apprenticeship successfully to become a full-time team member.
Roles and Responsibilities
• Live interaction with internal and external customers
• Understanding the core values of the organisation
• Inputting client’s details and updating client records on the CRM system
• Analyse data and make recommendations
• Discuss the products and benefits available.
• Providing updates to our client on the phone and by email
• Dealing with customer queries
• Supporting team members with general admin tasks
Requirements:
• Communication Skills
• Analytical Skills
• IT Skills
• Logical
• Attention to Detail
• Team Working
• Organisation Skills
• Creative
• Customer Care Skills
• Initiative
• Problem Solving Skills
• Non-Judgemental
• Presentation Skills
• Patience
• Administrative Skills
• Physical fitness
• Number Skills
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.