Customer Services Assistant
| Dyddiad hysbysebu: | 21 Mai 2025 |
|---|---|
| Cyflog: | £16.84 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Mehefin 2025 |
| Lleoliad: | Devon, South West England |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Positive Employment |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | SG |
Crynodeb
Our client is a large local government organisation and looking for an experienced Customer Services advisor to join their team
This is initially a 3 month contract which may be extended for the right applicant
You will
To handle all telephone calls, emails (including social media) and any written correspondence in a professional, polite and efficient manner.
To ensure that all relevant details are recorded accurately on supporting technology and in accordance with the Data Protection Act.
To proactively respond to and resolve a wide range of issues relating to North Devon Council services, including complex and in depth enquiries.
To accurately identify where a specialist response is required and escalate within the target time-scale.
To provide equality and ease of access to all Services and those of its partners, for all residents of and visitors to the area.
Experience in a similar area is essential
PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35
This is initially a 3 month contract which may be extended for the right applicant
You will
To handle all telephone calls, emails (including social media) and any written correspondence in a professional, polite and efficient manner.
To ensure that all relevant details are recorded accurately on supporting technology and in accordance with the Data Protection Act.
To proactively respond to and resolve a wide range of issues relating to North Devon Council services, including complex and in depth enquiries.
To accurately identify where a specialist response is required and escalate within the target time-scale.
To provide equality and ease of access to all Services and those of its partners, for all residents of and visitors to the area.
Experience in a similar area is essential
PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35