Operations Contract Support Commercial Manager
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | £42,042 to £57,000 per year |
| Additional salary information: | Bonus, Pension, Holidays, Life Assurance |
| Hours: | Full time |
| Closing date: | 19 June 2025 |
| Location: | Upminster, London, RM14 2RB |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | Arcus FM Limited |
| Job type: | Permanent |
| Job reference: | 2025-6688_1747754210 |
Summary
The primary purpose of this position is to ensure the commercial activity linked to day to day operations is both profitable and managed. The candidate will support various business functions, providing information, coaching, and introducing new processes, with the principle focus being on protecting business profit and reducing unnecessary spend.
A successful candidate will provide quality outputs, as required, for both internal and external stakeholders. This role will have line management responsibility for a small team.
In this role you will be required to routinely investigate Arcus client spend to ascertain commercial viability of Arcus contracts, and suggest and facilitate activities to continuously improve profitability and departmental efficiency.
You will define and deliver (with the support of MI) manager level reporting to field departments to highlight all cost related issues including incorrect costs and apportionment, and work with the Operations Contract Support team, and operational functions, to ensure that the functions are upskilled/trained to deliver the expected service.
Other responsibilities include;
- Maintain strong relationships with support departments to identify opportunities to improve overall commercial performance
- Assess financial risks involved with new initiatives
- Ensure all deadlines are met for billing and commercial aspects of contractual compliance
- Identify opportunities where change to process, or behaviour, will increase revenue/profit
- Provide strategic updates on how the business can increase profitability, and reduce identified revenue losses
- Produce transactional spend reporting, with summaries of spend activity
- Support other business areas develop operationally sound and commercially aware processes
- Review introduced changes, to determine success or further change
- Monitoring financial KPIs
- Support department leaders identify areas of opportunity, to improve the quality & accuracy of purchase order generation, and records associated to self-procure processes
- Represent the department mobilise new contracts/agreements, as part of the mobilisation team
- Work proactively with the Supply Chain team to address problems before they escalate with suppliers and service providers
The successful candidate will have a strong administrative background with experience in operations support and commercial analysis. You should have the ability to interrogate data, mainly using Excel and a working knowledge of Microsoft Vision or other process/workflow mapping software.
Other responsibilities include;
- A relevant degree or qualification is advantageous
- Have experience leading a successful team
- Excellent knowledge of Microsoft Office, Excel, Word, PowerPoint
- Ability to operate specialist software/systems
- Excellent communication skills both written and verbal
- Good analytical skills and deadline driven
- Deliver tasks with a high degree of accuracy
- Team player but capable of working on own initiative to fully understand implications of changes and effective working methods
- Excellent organisational skills
- Outstanding customer service skills
When you join us, you'll receive:
- Salary: £45,000 £57,000 depending on experience
- up to 10% bonus scheme, subject to achievement of targets
- 25 days annual leave + Bank Holidays
- Generous contributory pension scheme of matched contributions between 5% and 6%
- Life Assurance
- Learning & Development opportunities
- Funded Training Sponsorship Scheme
- Salary Sacrifice Electronic Vehicle Scheme
- Cycle to Work Scheme
- Health Cash Plan
- Up to 10% off B&Q / Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres
Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.
Proud member of the Disability Confident employer scheme