Domiciliary Care Branch Manager
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | £42,500 to £45,000 per year |
| Hours: | Full time |
| Closing date: | 19 June 2025 |
| Location: | NR11 7QB |
| Remote working: | On-site only |
| Company: | Purosearch |
| Job type: | Permanent |
| Job reference: | JOB-53373-20726 |
Summary
Job Title: Domiciliary Care Branch Manager
Location: North Norfolk
Employment Type: Permanent, Full-Time
Salary: £45,000 per annum + Bonus as branch hours increase
Job Description:
We are seeking an experienced and dedicated Domiciliary Care Branch Manager to lead our North Norfolk branch. This is a fantastic opportunity for a motivated individual to manage and develop our domiciliary care services, ensuring the highest quality of care is delivered to our clients.
Key Responsibilities:
1. Operational Management: - Oversee the day-to-day operations of the branch, ensuring compliance with all regulatory and company standards. - Manage the scheduling and coordination of care services, ensuring efficient and effective service delivery. - Monitor performance against targets and implement improvement plans as necessary.
2. Leadership and Staff Management: - Lead, motivate, and support a team of care coordinators, supervisors, and carers. - Conduct regular team meetings and performance reviews. - Identify training and development needs and facilitate relevant training programs.
3. Quality Assurance: - Ensure the branch meets and exceeds CQC standards for quality and safety. - Implement and maintain quality assurance processes, including conducting audits and handling complaints effectively.
4. Client Relations: - Build and maintain strong relationships with clients and their families. - Conduct initial assessments and regular reviews to ensure personalized care plans are implemented. - Address and resolve any client concerns or issues promptly.
5. Business Development: - Identify opportunities for growth and expansion of services within the North Norfolk area. - Build and maintain relationships with local authorities, health professionals, and other stakeholders. - Contribute to marketing and promotional activities to raise the profile of the branch.
6. Financial Management: - Manage the branch budget effectively, ensuring financial targets are met. - Oversee invoicing, payroll, and other financial processes.
Required Skills and Experience:
- Previous experience in a managerial role within domiciliary care or a related field.- Strong leadership and people management skills.- Excellent communication and interpersonal skills.- In-depth knowledge of CQC regulations and quality standards.- Proven ability to manage budgets and financial processes.- Strong problem-solving skills and the ability to work under pressure.- Proficient in using care management software and Microsoft Office Suite.- A valid driver’s license and access to a vehicle.
Qualifications:
- A relevant qualification in Health and Social Care (e.g., NVQ Level 5 in Leadership and Management for Care Services) is desirable.- Evidence of continuous professional development.
How to Apply:
Interested candidates should submit their CV and a cover letter outlining their suitability for the role to c.hanson@purosearch.com. Applications will be reviewed on a rolling basis, and early submission is encouraged.
We are an equal opportunity employer and welcome applications from all suitably qualified individuals.