Referrals and Assessment Manager
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | £41,200 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 18 June 2025 |
| Location: | Wolverhampton, WV2 1EZ |
| Company: | Caretech |
| Job type: | Permanent |
| Job reference: | 18218 |
Summary
Referral and Assessment Manager
Salary £41200.00 plus car allowance £3800.00
25 Days Holiday Plus Bank Holidays
Covering Wolverhampton, Birmingham, Leicester
CareTech is a person-centred care company that provides quality care to adults nationwide.
Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.
We refer to this as Extraordinary Days, Every Day.
CareTech Adults are recruiting for a Referral and Assessment Manager to join our Senior Management & Business Development Team. The referral and assessment manager will focus on core bed fill and generating a healthy pipeline of referrals for all new services. To support the Business Development Manager and operational leads in the marketing and sales of all voids within the regions of supported living and residential services. To assist in maximising business potential and profitability, helping to ensure that all CQC standards and company procedures are met and the budgeted levels of occupancy are achieved.
Responsibilities:
To assist the Business Development Manager and operational colleagues with the maximisation and monitoring of sales and marketing within the region
To ensure the timely follow-up of new sales enquiries and referrals
To promptly carry out client assessments
To liaise with care managers, family members, and other external professionals to secure appropriate placement of new clients, ensuring that their individual needs are met
To arrange and accompany visits by care workers, families, and clients to care homes in the region
To liaise with home managers and to view homes prior to visits taking place, ensuring the best possible image of the organisation is projected
To assist with the completion of new business tenders, including liaison with internal departments to obtain the required information
To help to develop and maintain an up-to-date marketing database
To assist with the timely compilation of statistics, reports, and management information
To assist the Business Development Manager and operational colleagues in arranging and running promotional activities and events, including the launch of new services and homes within the region
To represent the company, when required, at regional and national events to publicise the organisation, e.g., exhibitions, trade shows, and conferences.
To achieve divisional targets and set KPIs.
Person Specification:
In order to perform this role effectively, the post holder will demonstrate the following
Attributes:
A natural and thorough understanding of marketing principles
Ability to build and maintain strong relationships
Friendly, polite, and professional
Reliable and trustworthy
Self-motivated and driven with a desire to continually succeed and improve
Skills:
An excellent understanding of the business environment and of the services provided by CareTech community services
Excellent communication and influencing skills
Able to manage relationships with tact and diplomacy
Highly organised with excellent prioritisation skills
Able to produce and respond to detailed written and oral communication in an office setting
Able to use standard applications to process, obtain, and combine information, e.g., Microsoft Office, Excel, Word, Outlook, mail merge, and databases
Company Values
Positive
Empowering
Person-Centred
Innovative
Friendly
Rewards & Benefits
*£500 Recommend A Friend Bonus
*Blue Light Card
Company Standard Benefits
Free DBS Check
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants
Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment; the disclosure expense will be met by the employer.
If you have not heard from us within 14 days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
*T&C’s paid following the successful completion of a 6-month probation period
Wolverhampton - Referrals and Assessment Manager [SYS-18218]