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Incident Command Technical Writer

Job details
Posting date: 20 May 2025
Salary: £33,366 to £36,124 per year
Additional salary information: £33,366 per annum (rising by annual increments to £36,124) + Trainer Allowance
Hours: Full time
Closing date: 10 June 2025
Location: Salisbury, Wiltshire
Remote working: Hybrid - work remotely up to 3 days per week
Company: Dorset & Wiltshire Fire and Rescue Service
Job type: Permanent
Job reference:

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Summary

This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn’t do it.

We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks’ full pay during maternity leave (subject to qualifying criteria) and health & well-being services.


As an Incident Command Technical Writer in our Operational Training department you will:

• Design multimedia materials for training and assessment for Operational Competence, e.g. virtual assessment and training systems, scenarios and syndicate working packages, e-learning training and assessment module, including presentations in electronic, video, audio and paper formats.
• Assist in training and assessment of Operational Competence processes, in line with service standards and requirements, e.g. Operational Licence courses, records of competence and feedback.
• Install and be responsible for the functionality of all the IT hardware and software, video, audio, visual aids, diagnose faults, investigate problems and rectify, liaising with specialists when necessary.
• Attend and represent DWFRS at internal and external conferences and training events with partner agencies at a regional and national level.

What makes you our ideal Incident Command Technical Writer?

• You will be able to meet all essential criteria as detailed on the person specification
• You will have excellent communication and presentations skills and a positive attitude to internal/external customer care
• You will have experience of organising and delivering training and preparing training resources
• You will have experience of using and designing multimedia packages (e.g. virtual assessment training systems, scenario packages, e-learning training)
• You will hold or be willing to work towards a level 3 educational teaching qualification and an assessor qualification (A1 or equivalent)

For full details of the role and requirements please have a look at the job description and person specification on our website.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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