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GP Receptionist
| Posting date: | 19 May 2025 |
|---|---|
| Salary: | £12.66 per hour |
| Additional salary information: | £12.66 an hour |
| Hours: | Full time |
| Closing date: | 13 June 2025 |
| Location: | Liverpool, L15 9EH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0950-25-0002 |
Summary
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Maintain the computerised appointment system and monitor the flow of patients into consulting and treatment rooms. Action requests for repeat prescriptions on the clinical computer system according to the prescribing protocol and ensure that they are ready for collection by the patient within 48 hours. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgement and communication skills to ensure those patients with no prior appointment but who need urgent consultation are seen in a logical and non disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Record all requests for home visits onto the clinical system, ensuring careful recording of all relevant details and where necessary refer to the doctor on duty. Enter patient information onto the computer as required. Ensure that all new patients and temporary residents are registered onto the computer system promptly and accurately. Undertake any other additional duties appropriate to the post as requested by the partners, practice manager or senior receptionist. Top of Form