GP Patient Services
| Posting date: | 16 May 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 30 May 2025 |
| Location: | Dorchester, DT1 2FD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2890-25-0005 |
Summary
GENERAL ADMINISTRATION Pulling/filing notes for surgeries and updating as necessary Processing and distributing incoming and outgoing mail Filing and retrieving paperwork/correspondence, including filing to patient records Computer data entry, processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Cover sickness/annual leave and work reasonable overtime when required. PATIENT SERVICES Receiving patients, consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Taking messages and passing on information Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Processing emails and econsults APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. Deal with home visit requests Arrange transport to hospital appointments for housebound patients MEDICAL RECORDS MANAGEMENT Retrieve and refile records as required, following records management processes. Ensure correspondence, reports, results, etc., are filed in correct record. Processing repeat prescriptions in accordance with practice guidelines Handing completed repeat prescriptions to patient and checking names and address. CONSULTATION ROOM PREPARATIONS Consulting rooms are unlocked in readiness for each consulting session. Rooms are checked at the end of each consulting session and left tidy and secure