Quality and Service Improvement Manager
| Posting date: | 16 May 2025 |
|---|---|
| Salary: | £63,115 per year |
| Additional salary information: | Pension, 33 days holiday(inc B/H) |
| Hours: | Full time |
| Closing date: | 15 June 2025 |
| Location: | Croydon, London, CR9 5AL |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | MHA |
| Job type: | Permanent |
| Job reference: | REQ024345_1747398481 |
Summary
Quality and Service Improvement Manager based in South London or Surrey
Full Time - 37 hours per week.
Salary - £63,115 at entry and then rises to £67,025 post probation.
Car allowance of £7,000.
The role covers homes within London, Sussex and Kent.
The role will involve travel and staying away from home.
We are looking for an enthusiastic and committed Quality and Service Improvement Manager to join the Team at MHA.
Applicants must be passionate about making a positive difference to the lives of older people both in leading by example and coaching key colleagues to improve quality and drive continuous improvement. We are looking for someone who has a health or social care professional qualification, who has worked as a manager in health or social care and who has previously monitored quality standards in a care setting.
This role is a key leadership role responsible for supporting Area Managers in ensuring the delivery of high quality relationship-centred care, addressing operational challenges across MHA services, ensuring compliance with regulatory standards together with driving quality and operational excellence.
It is important to note that this role also provides temporary leadership in a home when necessary due to management vacancies or to support performance improvements.
Although mainly based within the described geographical locations and supporting a named Area Manager, the successful applicant may be required to work in other geographical locations on a short term basis to support business need.
If you want to join a progressive, forward thinking team then this opportunity is for you!
For more information about the role please review the attached Job Description.
Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.