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Complex Needs Support Coordinator
| Posting date: | 16 May 2025 |
|---|---|
| Salary: | £25,000 per year |
| Hours: | Full time |
| Closing date: | 15 June 2025 |
| Location: | Brighton, East Sussex |
| Remote working: | On-site only |
| Company: | Safe Haven Sussex |
| Job type: | Permanent |
| Job reference: | Seagull Support Coordinator |
Summary
Safe Haven Sussex CIC is a non-profit community interest company providing accommodation and support for vulnerable adults who were homeless or vulnerably housed.
The role will be based within the Seagull Project, which houses 36 individuals in 7 houses across Brighton and Hove. Residents have a range of complex support needs including substance use, mental health, physical health and learning disability. The project provides a safe and stable home for residents to be able to address any unmet needs and consider their life goals, in order to recover from homelessness and work towards moving into more independent living.
Support Coordinators will have a caseload of around 10-15 residents within the Seagull Project.
Responsibilities:
-Through weekly one-to-one keywork sessions, provide tailored support to residents with diverse needs—including substance use, and mental and physical health conditions.
- Assist residents in managing daily living activities, such as budgeting and developing other relevant essential life and employment skills.
- Plan and facilitate monthly house meetings and workshops that promote budgeting, cooking, and creative skills
- Collaboratively develop person-centred Support Plans with SMART goals, empowering residents to progress toward more independent living arrangements.
- Maintain accurate and up-to-date online records.
- Coordinate and accompany residents to key appointments, including but not limited to GP visits, CGL and probation meetings.
- Work in partnership with local services to provide comprehensive and holistic support.
- Deliver support within a trauma-informed framework, aligning with the objectives of the Local Authority and the Rough Sleeper Strategy.
We welcome applicants with lived experience, including people in recovery, care leavers, prison leavers, those who have experienced homelessness, and women returning to work after maternity leave.
Your experience matters, and we are committed to building a diverse, supportive team.
Job Types: Full-time, Permanent
Benefits:
Performance based salary review after six months.
Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
Monthly wellbeing activities - such as badminton and bowling.
Annual work and play away days.
Office closed on bank holidays.
Regular reflective practice sessions - dedicated time for staff to process experiences, share learning and support personal and professional growth.
Refreshments.
Training and development opportunities.
Additional annual leave after one year of employment.
Schedule:
8 hour shift
Day shift
Monday to Friday
Brighton and Hove, East Sussex: reliably commute or plan to relocate before starting work (required)
Driving Licence (required)
Brighton and Hove, East Sussex (preferred)
Work Location: In person
The role will be based within the Seagull Project, which houses 36 individuals in 7 houses across Brighton and Hove. Residents have a range of complex support needs including substance use, mental health, physical health and learning disability. The project provides a safe and stable home for residents to be able to address any unmet needs and consider their life goals, in order to recover from homelessness and work towards moving into more independent living.
Support Coordinators will have a caseload of around 10-15 residents within the Seagull Project.
Responsibilities:
-Through weekly one-to-one keywork sessions, provide tailored support to residents with diverse needs—including substance use, and mental and physical health conditions.
- Assist residents in managing daily living activities, such as budgeting and developing other relevant essential life and employment skills.
- Plan and facilitate monthly house meetings and workshops that promote budgeting, cooking, and creative skills
- Collaboratively develop person-centred Support Plans with SMART goals, empowering residents to progress toward more independent living arrangements.
- Maintain accurate and up-to-date online records.
- Coordinate and accompany residents to key appointments, including but not limited to GP visits, CGL and probation meetings.
- Work in partnership with local services to provide comprehensive and holistic support.
- Deliver support within a trauma-informed framework, aligning with the objectives of the Local Authority and the Rough Sleeper Strategy.
We welcome applicants with lived experience, including people in recovery, care leavers, prison leavers, those who have experienced homelessness, and women returning to work after maternity leave.
Your experience matters, and we are committed to building a diverse, supportive team.
Job Types: Full-time, Permanent
Benefits:
Performance based salary review after six months.
Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
Monthly wellbeing activities - such as badminton and bowling.
Annual work and play away days.
Office closed on bank holidays.
Regular reflective practice sessions - dedicated time for staff to process experiences, share learning and support personal and professional growth.
Refreshments.
Training and development opportunities.
Additional annual leave after one year of employment.
Schedule:
8 hour shift
Day shift
Monday to Friday
Brighton and Hove, East Sussex: reliably commute or plan to relocate before starting work (required)
Driving Licence (required)
Brighton and Hove, East Sussex (preferred)
Work Location: In person