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Key Account Executive
| Dyddiad hysbysebu: | 16 Mai 2025 |
|---|---|
| Cyflog: | £45,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Mai 2025 |
| Lleoliad: | Chesterfield, Derbyshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is a well-respected and award winning membership, representation and business support organisation that aims to enhance businesses and communities in the three cities and three counties. With more than 4,100 members and working with 12,000 businesses each year, we have established a reputation as the voice of the region’s business community.
Job title: Key Account Executive
Salary: £45,000 per annum
Based at: Chesterfield, Derby, Leicester or Nottingham with agile working. Additional travel required
Contract: Permanent, full-time (35 hours per week)
1. WHY THE POST EXISTS
Are you an experienced relationship manager? Can you develop and grow memberships? Will you strive to be a high achiever in all business activities? If so, you could be our next team member.
As a Key Account Executive, you will ensure Chamber members receive exceptional value from their membership. You will manage a portfolio of key accounts by strategically aligning their goals and ours to achieve an exceptional customer experience.
Building, maintaining and strengthening business relationships with the portfolio of key accounts while ensuring high levels of engagement, satisfaction, and retention is an essential part of the role.
2. THE KEY AREAS OF RESPONSIBILITY
- Build, maintain and strengthen relationships with key accounts – ensuring high levels of engagement, satisfaction and retention.
- Work closely with senior stakeholders within key accounts to align Chamber products services with their business goals and maximise mutual long term value.
- Implement strategic plans to achieve account growth.
- Collaborate with the membership and marketing teams to ensure seamless account delivery and enhanced member experience.
- Monitor key account performance, track engagement levels and provide insights to inform strategic decision-making.
3. IDEALLY APPLICANTS WILL POSSESS
- Proven experience in a membership, customer success, business development, or relationship management role.
- Strong desire for innovation and able to envision and gain agreement on workable value-adding business solutions.
- Experience of working with a diverse range of businesses at all levels.
- Strong, professional communication skills at all levels (written and verbal).
- Proficiency with CRM software.
4. WHAT YOU CAN EXPECT IN RETURN
- 25 days holiday plus bank holidays each year (pro rata for part time).
- 8% non-contributory pension scheme.
- Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more.
- Your Birthday off plus an extra day of leave after 5 and 10 years' service.
- Life assurance (death in service support scheme) for your beneficiaries.
- Dress for the day policy and agile working practices (role dependent).
- 2 CSR days to take per year (volunteering activity).
- Access to tax-free childcare and Bike2Work schemes.
- Special leave for bereavement, compassionate leave & dependent related time off.
- Learning and development opportunities.
- Flexibility to take unpaid leave, paid study leave & special leave for territorial army.
- Recognition and engagement schemes including our Our Stars.
- Tax free 45p per business mile for cars (up to 10,000 miles per year).
5. HOW TO APPLY
If you have an enthusiastic approach to your work and feel you could make a significant contribution to our organisation, we would like to hear from you.
Please visit East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) job vacancies website. Unfortunately we cannot accept applications from this platform for compliance purposes.
The closing date for applications is 10am on 29 May 2025.
6. COMPANY STATEMENT
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is an equal opportunities employer and Disability Confident Leader. All suitably qualified people are encouraged to apply for vacancies regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. Applicants require current eligibility to live and work in the UK, they must also disclose any unspent convictions or cautions and company director disqualifications in their covering letter. Please inform recruitment@emc-dnl.co.uk of any reasonable adjustments needed during the recruitment process. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants.
Job title: Key Account Executive
Salary: £45,000 per annum
Based at: Chesterfield, Derby, Leicester or Nottingham with agile working. Additional travel required
Contract: Permanent, full-time (35 hours per week)
1. WHY THE POST EXISTS
Are you an experienced relationship manager? Can you develop and grow memberships? Will you strive to be a high achiever in all business activities? If so, you could be our next team member.
As a Key Account Executive, you will ensure Chamber members receive exceptional value from their membership. You will manage a portfolio of key accounts by strategically aligning their goals and ours to achieve an exceptional customer experience.
Building, maintaining and strengthening business relationships with the portfolio of key accounts while ensuring high levels of engagement, satisfaction, and retention is an essential part of the role.
2. THE KEY AREAS OF RESPONSIBILITY
- Build, maintain and strengthen relationships with key accounts – ensuring high levels of engagement, satisfaction and retention.
- Work closely with senior stakeholders within key accounts to align Chamber products services with their business goals and maximise mutual long term value.
- Implement strategic plans to achieve account growth.
- Collaborate with the membership and marketing teams to ensure seamless account delivery and enhanced member experience.
- Monitor key account performance, track engagement levels and provide insights to inform strategic decision-making.
3. IDEALLY APPLICANTS WILL POSSESS
- Proven experience in a membership, customer success, business development, or relationship management role.
- Strong desire for innovation and able to envision and gain agreement on workable value-adding business solutions.
- Experience of working with a diverse range of businesses at all levels.
- Strong, professional communication skills at all levels (written and verbal).
- Proficiency with CRM software.
4. WHAT YOU CAN EXPECT IN RETURN
- 25 days holiday plus bank holidays each year (pro rata for part time).
- 8% non-contributory pension scheme.
- Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more.
- Your Birthday off plus an extra day of leave after 5 and 10 years' service.
- Life assurance (death in service support scheme) for your beneficiaries.
- Dress for the day policy and agile working practices (role dependent).
- 2 CSR days to take per year (volunteering activity).
- Access to tax-free childcare and Bike2Work schemes.
- Special leave for bereavement, compassionate leave & dependent related time off.
- Learning and development opportunities.
- Flexibility to take unpaid leave, paid study leave & special leave for territorial army.
- Recognition and engagement schemes including our Our Stars.
- Tax free 45p per business mile for cars (up to 10,000 miles per year).
5. HOW TO APPLY
If you have an enthusiastic approach to your work and feel you could make a significant contribution to our organisation, we would like to hear from you.
Please visit East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) job vacancies website. Unfortunately we cannot accept applications from this platform for compliance purposes.
The closing date for applications is 10am on 29 May 2025.
6. COMPANY STATEMENT
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is an equal opportunities employer and Disability Confident Leader. All suitably qualified people are encouraged to apply for vacancies regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. Applicants require current eligibility to live and work in the UK, they must also disclose any unspent convictions or cautions and company director disqualifications in their covering letter. Please inform recruitment@emc-dnl.co.uk of any reasonable adjustments needed during the recruitment process. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants.
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