Team Manager - Compliance Team

Posting date:	14 May 2025
Salary:	£53,350 to £57,005 per year
Hours:	Full time
Closing date:	28 May 2025
Location:	Bognor Regis, West Sussex, PO22 9RE
Company:	West Sussex County Council
Job type:	Permanent
Job reference:	EIE01411_1747207447

Summary

We are seeking a committed and passionate Team Manager to join our network management service, to lead and inspire a team dedicated to ensuring the successful and efficient delivery of the Compliance Team.

Network management plays a vital role in issuing permits, coordinating works on our highways, and managing licensing activities, events, and temporary road restrictions-catching the pulse of our community and keeping our roads safe and functioning smoothly.

The Network Compliance Team works to protect the highway by enforcing permits, licences and road restrictions. They work to ensure safe use of the road network and to hold works promoters accountable for the way they manage their projects, the way they minimise disruption and how they make good the highway upon completion.

The Team has a mix of mobile network compliance officers (NCOs) in area-based teams and office-based Network Permit Officers (NPOs) to carry out this work. The structure of the team is shown at the bottom of the advert.

Salary: £53,350 to £57,005 per annum

Contract Type: Permanent

Working Pattern: Full-time (37 hours per week)

Location: Durban House, Durban Rd, Bognor Regis PO22 9RE. Your temporary base location will be County Hall, West Street, Chichester, PO19 1RQ.

Interview Date: week commencing Monday 02 June 2025

This is predominantly a desk-based role, with the requirement to take frequent phone calls, manage regular interruptions and make occasional site visits.

Regular attendance at your base location will also be necessary, and there will be opportunities for remote work. Final arrangements will be confirmed with the successful candidate.

You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes are available.

About the job

As a Team Manager, you will ensure the co-ordination, planning and delivery of the agreed activities and objectives of the team whilst leading the development and shape of the future service provision.

Our work in Network Management brings a unique experience each day, filled with unexpected challenges and rewards! There are several key responsibilities that are likely to be integral to this role, including:

• Leading a team of specialist staff by providing guidance, operational oversight, and expert knowledge; responsible for team planning, performance management, budgeting, and workforce planning.
• Building internal and external relationships and developing partnerships and collaborations with works promoters and other stakeholders.
• Be an advocate for effective network management and minimizing disruptions, demonstrating this commitment through your management approach and communication.
• Working as an integral member of the senior management team, contributing to the overall strategy, management, and development of the Service; providing support and coverage for the Network & Traffic Manager as needed.

If you enjoy working in a fast-paced environment and relish being part of a close-knit team, supporting colleagues to deliver better outcomes for the residents of West Sussex. we want to hear from you!

Required skills and experience

• Managerial qualifications or demonstrable experience in operational management, including strong people and performance management skills.
• Experience in a highways or transportation-related role, including solid knowledge and understanding of the processes involved in delivering highway works.
• Extensive knowledge of network management, highway licensing, and road space booking, and understanding of how these factors impact works promoters and help mitigate highway disruptions.
• Proven ability to lead a customer-focused team with operational management skills to ensure successful delivery.
• Strong communication skills, with the ability to confidently build relationships with stakeholders at all levels and negotiate effective business solutions.
• Proficiency in project management, including the ability to apply project management principles and practices to complex issues.
• Experience in supervising staff and contributing to the development of a cohesive team to achieve objectives.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Rewards and benefits

We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

A laptop and mobile will be supplied if applicable to your role. You will benefit from 30 days annual leave, plus the opportunity to buy additional leave and an excellent local government pension scheme

A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further information

The reference number for this role is EIE01411.

Does this sound like the opportunity for you? Click apply below, upload your CV and cover letter.

Your cover letter should:

• Outline your motivations for applying.
• Explain the skills and experience you can bring to the role (please refer to the key skills in the attached job description).

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

RSi