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Housing Resident Liaison Officer
| Posting date: | 14 May 2025 |
|---|---|
| Salary: | £20.00 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 12 June 2025 |
| Location: | Morden, SM4 5BE |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Morden 000A 01E4 / 1 |
Summary
What's involved with this role:
Resident Liaison Officer
Sector: Social Housing
Reference: Morden 000A 01E4 / 1
Location: Morden, SM4 5BE, South London, Hybrid (Office, Site & Home)
Salary: £20 per hour PAYE
Hours: Full-time, Monday–Friday
Contract Type: Temporary, approx. 5 to 6 months
Basic DBS needed for this role
Why Join Us?
Join a South London Housing team and play a vital role in improving services for local residents. You'll be part of a friendly and committed team, working directly with customers, contractors, and colleagues to enhance resident satisfaction. If you enjoy problem-solving, engagement, and making a difference in local communities, this is the role for you.
Key Responsibilities
Support and deliver resident engagement and communication strategies.
Act as the key liaison between residents, Clarion teams, and contractors.
Manage responses to customer enquiries, feedback, and complaints.
Organise events and support service delivery on estate-based projects.
What We’re Looking For
Front-line customer service experience in social housing.
Strong stakeholder management and communication skills.
Ability to manage complaints and support vulnerable residents.
Organised, proactive, and confident working both independently and in a team.
What We Offer
Competitive hourly rate.
Hybrid working with regular community interaction.
Opportunity to make a real difference to residents’ lives.
How to Apply
Quote the job title and reference number in your application.
Submit your CV in Word format.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
1
Job Ref: Morden 000A 01E4 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.