Lettings Advisor (6 months FTC)
| Posting date: | 13 May 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £32,058 per annum (pro rata) |
| Hours: | Full time |
| Closing date: | 12 June 2025 |
| Location: | Braintree, CM77 8FG |
| Company: | Eastlight Community Homes |
| Job type: | Permanent |
| Job reference: | Eastlight-113 |
Summary
Agencies
Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.
Who We Are
Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.
The Role
Eastlight has an exciting new opportunity for a Lettings Advisor to join our Housing Services team on a fixed-term, full-time basis!
As a Lettings Advisor you will work alongside customers and colleagues to drive continuous improvement in Eastlight's housing services.
Your duties will include offering efficient customer support, addressing concerns, and guiding clients through tenancy-related issues, ensuring a high standard of service and support throughout their time as an Eastlight resident.
In addition, you will oversee tenancy allocations, conduct interviews, property visits, and phone conversations, and assist customers with the Choice Based Lettings programme.
We are seeking a passionate candidate who has experience providing excellent customer service, proven communication skills and solving problems creatively.
Existing knowledge of the housing sector and proficiency in Microsoft Office 365 Suite are essential for this position.
Please note this role requires the ability to reliably travel across Eastlight's housing stock.
Benefits and Compensation
To demonstrate our commitment to you, we have developed a sector leading total rewards package:
- £32,058 per annum (pro rata)
- 6 Months Fixed-Term Contract, Full-time (37h p/w)
- Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
- 30 days annual leave plus bank holidays (pro-rata)
- Annual wellbeing grant of £200 per annum – Subject to eligibility
- A healthcare cash plan, life assurance
Next Steps
At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.
Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk
Eastlight Community Homes are unable to provide Visa Sponsorship.
Important Dates
Closing Date: 20th May 2025
Interview Date: Interviews are expected to be held on the 29th of May 2025, in person at Eastlight's Braintree Hub.
Proud member of the Disability Confident employer scheme