Business Support Agent
| Posting date: | 13 May 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 June 2025 |
| Location: | Tameside |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Active Tameside |
| Job type: | Permanent |
| Job reference: | AT25 |
Summary
As a Support Agent you will provide general business support to Active Tameside including the provision of support to all support systems, including Live Chatbot, LMS systems, Business and performance management.
You will handle customer communications and other queries accurately, timely and consistently delivering outstanding customer satisfaction, whilst always maintaining a positive and professional attitude. This will consist of the management of various email accounts and Live Chat. You will ensure the effective use of management information across Active Tameside through the development and implementation of systems. To assist in supporting IT, telecommunications and GDPR.
You will handle customer communications and other queries accurately, timely and consistently delivering outstanding customer satisfaction, whilst always maintaining a positive and professional attitude. This will consist of the management of various email accounts and Live Chat. You will ensure the effective use of management information across Active Tameside through the development and implementation of systems. To assist in supporting IT, telecommunications and GDPR.