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Student Support and Call Adviser
| Posting date: | 13 May 2025 |
|---|---|
| Salary: | £24,970.04 to £26,750.76 per year |
| Hours: | Full time |
| Closing date: | 19 May 2025 |
| Location: | Gloucester, Gloucestershire |
| Remote working: | On-site only |
| Company: | Gloucestershire College |
| Job type: | Permanent |
| Job reference: | Z225 |
Summary
Gloucestershire College is recruiting a Student Support and Call Adviser to join the Student Support team based at Gloucestershire College.
The purpose of this role is to provide relevant and accurate information and advice to both internal and external customers whilst delivering outstanding levels of customer service on a daily basis. This is a face to face and on the phone customer service role that supports students with general enquiries and signpost to other areas of the college for further support.
The Student Support Department at Gloucestershire College is dedicated to empowering students with the resources, guidance, and opportunities they need to thrive academically, personally, and professionally. The department is comprised of several interlinked teams, including Student Mentors, Employability, Student Services, Careers, Outreach, and Enrichment. Each team plays a vital role in supporting students throughout their journey, working collaboratively to provide a seamless and holistic experience.
A career with us means much more than just a salary- we know that our people are our greatest asset.
The purpose of this role is to provide relevant and accurate information and advice to both internal and external customers whilst delivering outstanding levels of customer service on a daily basis. This is a face to face and on the phone customer service role that supports students with general enquiries and signpost to other areas of the college for further support.
The Student Support Department at Gloucestershire College is dedicated to empowering students with the resources, guidance, and opportunities they need to thrive academically, personally, and professionally. The department is comprised of several interlinked teams, including Student Mentors, Employability, Student Services, Careers, Outreach, and Enrichment. Each team plays a vital role in supporting students throughout their journey, working collaboratively to provide a seamless and holistic experience.
A career with us means much more than just a salary- we know that our people are our greatest asset.