IT Network Support Engineer Apprentice
| Posting date: | 12 May 2025 |
|---|---|
| Salary: | £283 per week |
| Hours: | Full time |
| Closing date: | 11 June 2025 |
| Location: | ST4 2DL |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/243928-378531 |
Summary
You will be deployed at client sites responding to Network and IT related support incidents.
Some roles and responsibilities
- establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards
- design and implement new solutions and improve resilience of the current environment
- maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation
- undertake data network fault investigations in local and wide area environments using information from multiple sources
- secure network systems by establishing and enforcing policies, and defining and monitoring access
- support and administer firewall environments in line with IT security policy
- report network operational status by gathering and prioritising information and managing projects
- upgrade data network equipment to the latest stable firmware releases
- configure routing and switching equipment, hosted IP voice services and firewalls
- provide remote support to on-site engineers and end users/customers during installation
- provide remote troubleshooting and fault finding if issues occur upon initial installation
- undertake capacity management and audit of IP addressing and hosted devices within data centres
- liaise with project management teams, third-line engineers and service desk engineers on a regular basis
- speak to customers via email and phone for initial requirement capture.