Housing Advisor
| Posting date: | 12 May 2025 |
|---|---|
| Salary: | £17.29 per hour |
| Hours: | Full time |
| Closing date: | 11 June 2025 |
| Location: | Bristol, South West England |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Pamela Neave Employment Group |
| Job type: | Temporary |
| Job reference: | CT11174 |
Summary
Key Responsibilities:
- Support the delivery of statutory duties to provide front-line housing advice and homelessness services.
- Conduct the assessment of all customers approaching for housing advice and in housing need. Identify those coming under homelessness provisions including the assessment of an applicant's eligibility under homelessness legislation.
- Hold caseloads and be the key point of contact during the assessment phase.
- Be vigilant to safeguarding issues and make referrals as appropriate where there are any concerns about the safety or welfare of any adult or child.
- Resolve situations, conclude homelessness applications, and issue decisions.
- Be accountable for keeping accurate and up-to-date records and updating systems as required.
Skills and Experience:
- Experience working in a housing, homelessness, or related environment, and ideally have, or be working towards, a professional/technical qualification.
- Demonstrate a working understanding of housing remedies and good experience of delivering housing access and homelessness services to vulnerable people and minority groups.
- Demonstrate that you can make decisions within your level of responsibility and respond to urgent requests for assistance.
- Demonstrate your ability to establish good relationships with customers and other statutory/voluntary bodies at different levels to negotiate and influence outcomes for customers.
Job Type: Full-time, Hybrid, Temporary.
Contract Length: Three months.
- Support the delivery of statutory duties to provide front-line housing advice and homelessness services.
- Conduct the assessment of all customers approaching for housing advice and in housing need. Identify those coming under homelessness provisions including the assessment of an applicant's eligibility under homelessness legislation.
- Hold caseloads and be the key point of contact during the assessment phase.
- Be vigilant to safeguarding issues and make referrals as appropriate where there are any concerns about the safety or welfare of any adult or child.
- Resolve situations, conclude homelessness applications, and issue decisions.
- Be accountable for keeping accurate and up-to-date records and updating systems as required.
Skills and Experience:
- Experience working in a housing, homelessness, or related environment, and ideally have, or be working towards, a professional/technical qualification.
- Demonstrate a working understanding of housing remedies and good experience of delivering housing access and homelessness services to vulnerable people and minority groups.
- Demonstrate that you can make decisions within your level of responsibility and respond to urgent requests for assistance.
- Demonstrate your ability to establish good relationships with customers and other statutory/voluntary bodies at different levels to negotiate and influence outcomes for customers.
Job Type: Full-time, Hybrid, Temporary.
Contract Length: Three months.