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Eye Appointments Clerk | University Hospitals Dorset NHS Foundation Trust

Job details
Posting date: 09 May 2025
Salary: Not specified
Additional salary information: £24,169 pa
Hours: Full time
Closing date: 08 June 2025
Location: Bournemouth, BH7 7DW
Company: Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Job type: Permanent
Job reference: 7096946/153-SU04529

Summary


The Ophthalmology Booking Team is currently looking for full time 37.5 per week Appointments Clerk to join the team within the Eye Unit based at the Bournemouth Hospital site.

In the appointments team you will be involved in making and receiving telephone calls to patients regarding forthcoming appointments and sending out appropriate documentation as well as scanning of all new referrals to the patients records. You will be working closely with other clerks and appointment staff as well as Consultant and Nursing staff. You will have basic computer skills and numerical accuracy. You must be able to demonstrate that you can work effectively as a team member and have clear verbal and written communication skills.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working Hours are 8.30-5 with an hour for lunch Monday to Friday

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how
we treat our patients, visitors, and each other, our valued teammates and colleagues.


UHD are investing in services across the Trust, with many being transformed and developed following merger and the
New Hospital Programme.


This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers
interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess
mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal
commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National
terms and conditions.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Friday 23 May 2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.