Digital Test Analyst
| Posting date: | 09 May 2025 |
|---|---|
| Salary: | £40,476 to £44,711 per year, pro rata |
| Hours: | Full time |
| Closing date: | 25 May 2025 |
| Location: | Manchester, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Manchester City Council |
| Job type: | Temporary |
| Job reference: | 5467 |
Summary
We are currently recruiting for a 6-month time limited contract for a Digital Test Analyst in the Resident and Business Digital Experience Programme.
The RBDxP Programme:
The Resident and Business Digital Experience Programme (RBDxP) is a dynamic and ambitious programme which will transform the way the Council interacts with residents, businesses, and partners. The overall objective is to provide Manchester’s residents, businesses and partners with an easy to use, fully integrated set of digital public services that will improve customer journeys and interactions, using the best available technology, and make digital the preferred method of choice. It will ensure residents and businesses who want to interact digitally can do so easily by utilising digital technologies, best practice methodologies, user engagement, data, and by building a digital, customer-focused culture.
The RBDxP programme objectives:
Make Manchester City Council a digital leader of public services, reducing internal demand costs and increasing customer satisfaction.
Connecting our organisation together, allowing effective collaboration with partners.
Use inclusive design and understanding of the digitally diverse needs of our residents, to ensure fair and equitable access to all our services.
Ensure systems and technology provide the best customer experience and manages demand.
The Resident and Business Digital Experience Programme (RBDxP) falls within the Engagement and Delivery unit within ICT. It will be closely aligned with the ‘Digitally Integrated Council’ workstream which falls within the Council’s ‘Future Shape’ initiative.
In April 2024 the RBDxP team implemented a new CRM, integration layer and webforms package as part of Phase 1 of the Programme. In Phase 2, work will be carried out to upgrade and improve the Council’s Content Management System and add some additional modules and services onto the digital platform.
About the Candidate
Are you a skilled communicator and problem solver with a passion for technology? Do you thrive in fast-paced environments, ready to take on challenging projects? We have an exciting opportunity for an experienced Tester to join our dynamic team.
As an experienced tester, you will play a crucial role in ensuring the quality and performance of our digital platforms and solutions. Support the Programme as you analyse data, identify patterns, and make informed decisions to drive successful outcomes.
Key Skills and Qualifications:
• Strong communication skills to effectively transfer complex information to diverse audiences.
• Analytical mindset to break down data and identify patterns, making rational judgments.
• Excellent planning and organizational skills to manage projects and meet deadlines.
• Proven experience in software testing, including functional and non-functional testing.
• Familiarity with agile and waterfall methodologies.
• Knowledge of accessibility standards (WCAG2.2) and IT technical environments.
• ISTQB/ISEB Certification in Software Testing or equivalent experience.
In addition to technical expertise, you will also have the opportunity to develop your leadership skills. Inspire and motivate our team to achieve outstanding results, fostering effective relationships and ensuring everyone is equipped to meet our business objectives.
If you're ready to make an impact and be part of a forward-thinking team, apply now! Join us as we build innovative, user-centric digital services and transform our interactions with our customers.
The RBDxP Programme:
The Resident and Business Digital Experience Programme (RBDxP) is a dynamic and ambitious programme which will transform the way the Council interacts with residents, businesses, and partners. The overall objective is to provide Manchester’s residents, businesses and partners with an easy to use, fully integrated set of digital public services that will improve customer journeys and interactions, using the best available technology, and make digital the preferred method of choice. It will ensure residents and businesses who want to interact digitally can do so easily by utilising digital technologies, best practice methodologies, user engagement, data, and by building a digital, customer-focused culture.
The RBDxP programme objectives:
Make Manchester City Council a digital leader of public services, reducing internal demand costs and increasing customer satisfaction.
Connecting our organisation together, allowing effective collaboration with partners.
Use inclusive design and understanding of the digitally diverse needs of our residents, to ensure fair and equitable access to all our services.
Ensure systems and technology provide the best customer experience and manages demand.
The Resident and Business Digital Experience Programme (RBDxP) falls within the Engagement and Delivery unit within ICT. It will be closely aligned with the ‘Digitally Integrated Council’ workstream which falls within the Council’s ‘Future Shape’ initiative.
In April 2024 the RBDxP team implemented a new CRM, integration layer and webforms package as part of Phase 1 of the Programme. In Phase 2, work will be carried out to upgrade and improve the Council’s Content Management System and add some additional modules and services onto the digital platform.
About the Candidate
Are you a skilled communicator and problem solver with a passion for technology? Do you thrive in fast-paced environments, ready to take on challenging projects? We have an exciting opportunity for an experienced Tester to join our dynamic team.
As an experienced tester, you will play a crucial role in ensuring the quality and performance of our digital platforms and solutions. Support the Programme as you analyse data, identify patterns, and make informed decisions to drive successful outcomes.
Key Skills and Qualifications:
• Strong communication skills to effectively transfer complex information to diverse audiences.
• Analytical mindset to break down data and identify patterns, making rational judgments.
• Excellent planning and organizational skills to manage projects and meet deadlines.
• Proven experience in software testing, including functional and non-functional testing.
• Familiarity with agile and waterfall methodologies.
• Knowledge of accessibility standards (WCAG2.2) and IT technical environments.
• ISTQB/ISEB Certification in Software Testing or equivalent experience.
In addition to technical expertise, you will also have the opportunity to develop your leadership skills. Inspire and motivate our team to achieve outstanding results, fostering effective relationships and ensuring everyone is equipped to meet our business objectives.
If you're ready to make an impact and be part of a forward-thinking team, apply now! Join us as we build innovative, user-centric digital services and transform our interactions with our customers.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.