IT Support Specialist
| Posting date: | 09 May 2025 |
|---|---|
| Salary: | £26,000 per year |
| Hours: | Full time |
| Closing date: | 08 June 2025 |
| Location: | YO8 5DD |
| Remote working: | On-site only |
| Company: | GBUK Group |
| Job type: | Permanent |
| Job reference: | GBUK/IT/25-1 |
Summary
GBUK Group is a rapidly growing company comprised of award-winning specialist companies that excel in providing enteral feeding, critical care, patient handling and vascular access devices and services. Our primary goal is to enhance patient care through our innovative solutions. With a network of over 1,500 suppliers supporting the NHS, we have established ourselves as a top 20 supplier since our inception in 2008.
Headquartered in Yorkshire, our 80,000 sq. ft. warehouse ensures the distribution of over 600,000 medical devices to healthcare professionals on a daily basis. Our unique blend of distributed, as well as proprietary products, have expanded our reach to over 45 countries worldwide, with the recent establishment of warehouse facilities in Europe.
At GBUK Group, our culture is deeply rooted in our core values of Solution Focused, Collaboration, Innovation, Adaptability, Communication and Integrity. These values drive our commitment to delivering high-quality products and services that positively impact patient care globally.
GBUK Group is committed to globally enhancing patient care by being the leading specialist provider of enteral, critical care and patient handling products and services. Combined with innovative market leading solutions. GBUK Group enables healthcare professionals to treat patients with confidence; safely and efficiently.
The main purpose of the role is to provide IT support for the business, enabling staff to work effectively and supporting the day to day running of the IT team.
Duties will include:
• Provide hands on, first line IT support and assistance across the business alongside our Managed IT Support Provider
• Liaising with and escalating issues internally and to third party software vendors and support partners to provide successful and timely resolutions
• Provisioning and maintenance of end user hardware across the business
• Processing job role changes, new starters and leavers
• Administration of IT software
• Maintenance of IT Asset registers for hardware and software
• Assisting in the delivery of technology enhancing projects when required, working alongside the IT Manager and IT Systems Administrator
• Provide admin support to the IT team
Essential Requirements
• IT Systems / Support experience
• Good knowledge of Microsoft 365 premium office suite
• Knowledge of Active Directory Users & Groups
• Basic network comprehension of TCP/IP & DNS
• Ability to troubleshoot hardware issues (desktops, laptops, printers & mobiles)
Desirable
• Microsoft 365 Admin Centre experience
• SQL Server Database experience
• Microsoft Dynamics Business Central & Mobile Nav
• Microsoft Teams & SharePoint admin
Key Competencies
• Natural problem solver
• Excellent communication skills, written and verbal
• Ability to work with staff at all levels of the business
• Proactive self-starter focused on system improvement
• Strong planning and organizational skills
• Able to work within a team and independently
• Ability to work calmly under pressure to tight deadlines
• Flexible and adaptable
This position offers an excellent opportunity for an individual looking to build a career in this field while contributing positively to our organisation's success.
Equality:
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law
Job Type: Full-time, Permanent
Pay: Starting at £26,000.00 per year
Benefits:
• Additional leave
• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay
Headquartered in Yorkshire, our 80,000 sq. ft. warehouse ensures the distribution of over 600,000 medical devices to healthcare professionals on a daily basis. Our unique blend of distributed, as well as proprietary products, have expanded our reach to over 45 countries worldwide, with the recent establishment of warehouse facilities in Europe.
At GBUK Group, our culture is deeply rooted in our core values of Solution Focused, Collaboration, Innovation, Adaptability, Communication and Integrity. These values drive our commitment to delivering high-quality products and services that positively impact patient care globally.
GBUK Group is committed to globally enhancing patient care by being the leading specialist provider of enteral, critical care and patient handling products and services. Combined with innovative market leading solutions. GBUK Group enables healthcare professionals to treat patients with confidence; safely and efficiently.
The main purpose of the role is to provide IT support for the business, enabling staff to work effectively and supporting the day to day running of the IT team.
Duties will include:
• Provide hands on, first line IT support and assistance across the business alongside our Managed IT Support Provider
• Liaising with and escalating issues internally and to third party software vendors and support partners to provide successful and timely resolutions
• Provisioning and maintenance of end user hardware across the business
• Processing job role changes, new starters and leavers
• Administration of IT software
• Maintenance of IT Asset registers for hardware and software
• Assisting in the delivery of technology enhancing projects when required, working alongside the IT Manager and IT Systems Administrator
• Provide admin support to the IT team
Essential Requirements
• IT Systems / Support experience
• Good knowledge of Microsoft 365 premium office suite
• Knowledge of Active Directory Users & Groups
• Basic network comprehension of TCP/IP & DNS
• Ability to troubleshoot hardware issues (desktops, laptops, printers & mobiles)
Desirable
• Microsoft 365 Admin Centre experience
• SQL Server Database experience
• Microsoft Dynamics Business Central & Mobile Nav
• Microsoft Teams & SharePoint admin
Key Competencies
• Natural problem solver
• Excellent communication skills, written and verbal
• Ability to work with staff at all levels of the business
• Proactive self-starter focused on system improvement
• Strong planning and organizational skills
• Able to work within a team and independently
• Ability to work calmly under pressure to tight deadlines
• Flexible and adaptable
This position offers an excellent opportunity for an individual looking to build a career in this field while contributing positively to our organisation's success.
Equality:
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law
Job Type: Full-time, Permanent
Pay: Starting at £26,000.00 per year
Benefits:
• Additional leave
• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay