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Property Lettings Administrator

Job details
Posting date: 09 May 2025
Hours: Full time
Closing date: 08 June 2025
Location: IG2 6EW
Remote working: On-site only
Company: BPMG T/A Better Lettings
Job type: Permanent
Job reference:

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Summary

We are looking for a Lettings Administrator to join our dynamic team in Gants Hill, Ilford. As a lettings administrator you will provide essential administration and support to the office.

Working hours: 09:30am to 05:00pm Monday to Friday

Key responsibilities of a Lettings Administrator:
- Provide support by drafting and co-ordinating the initial tenancy documentation and preparing the tenancy for commencement.
- Ensure tenancies are activated following move
- Ensure smooth transaction by carrying out all administration post offer relating to the tenancy
- Ensure all correct documentation and monies are recorded on our operating system to enable to tenancy to be set to “live” liaising with the branch as necessary.
- Implement procedures.
- Have the ability to demonstrate a track record of managing some rental properties
- Be fully conversant with current regulation/ legislation and processes surrounding Property Management
- Producing tenancy agreements
- EPC's & Gas Safety Certificates
- Striving to exceed customer expectations
- Handling complaints and providing solutions
- Maintaining policies and procedures in accordance.

Skills and experience required to be a successful Lettings Administrator:
- Excellent verbal and written communication skills
- Excellent customer service skills
- Strong IT proficiency
- A ‘can do’ attitude
- Previous experience within a similar role - desirable

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