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Food & Beverage Supervisor

Job details
Posting date: 08 May 2025
Salary: Not specified
Additional salary information: Exceeds National Living Wage
Hours: Full time
Closing date: 07 June 2025
Location: LL49 9NF
Remote working: On-site only
Company: Festiniog Railway Company
Job type: Permanent
Job reference:

Summary

The Ffestiniog and Welsh Highland Railways are two of the UK's most popular heritage railways, located in the heart of picturesque Snowdonia. Spooner's is our main catering outlet situated on Harbour Station in Porthmadog, delivering a high level of service throughout the day.

We are looking for a hardworking, enthusiastic individual to lead a dedicated team of front of house staff working in Spooner’s.

We can offer you:
• Starting salary above National Living Wage, exact amount dependant on experience
• Permanent contract to start as soon as possible
• Full time position, minimum of 30 hours a week
• The pro rata equivalent of 28 days paid holiday, inclusive of all bank and public holidays
• Enrolment into the company pension scheme after a qualifying period
• Opportunities for training and progression
• Travel benefits on the Ffestiniog and Welsh Highland Railways and staff discounts in shops and cafes.

The successful applicant will work in the café and bar of this busy catering outlet; maximizing profit and improving customer service standards. Our goal is to provide an exceptional service and experience which exceeds our customers’ expectations. In this role you will be required to supervise a small team of Food and Beverage Assistants and lead by example working on the café counter or bar; and serving customers at tables as required. Candidates should have proven experience of working in a catering / hospitality environment. This is a front of house position so you must have good communication skills and a friendly disposition.

The successful candidate will thrive working in a fast-paced, busy environment. Candidates should be able to work daytime or evening shifts; and must be available to work at weekends.

Core Skills:
• Experience in a Front of House role is essential
• Experience of bar work is desirable
• Leadership or supervisory experience is required
• Team player
• The ability to delegate and manage own time effectively is required
• Good communication skills
• The ability to work cleanly and tidily
• A basic knowledge and understanding of food and kitchen hygiene is desirable
• The ability to speak Welsh would be an advantage as would knowledge of the railways and their passengers; and the local area.

Applicants for this position must be 18 or over and have the existing right to work in the UK.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.