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Prescription Clerk

Job details
Posting date: 08 May 2025
Salary: £12.40 per hour
Additional salary information: £12.40 an hour
Hours: Full time
Closing date: 30 May 2025
Location: Bristol, BS15 4EJ
Company: NHS Jobs
Job type: Permanent
Job reference: A0343-25-0003

Summary

Deal with medicines requests from all patients, including vulnerable patients (for example those with 7-day dispensing/patients needing post-dated scripts) Liaise with local pharmacies to gain an appreciation of current stock shortages Keep the out-of-stock medication board up to date with the support of the Pharmacy Team Deal with requests for out-of-stock medication alongside support from the Senior Prescription Clerk and the Clinical Pharmacists Deal with patients requests, ensuring that patients are notified of the progress of their request and that they are booked in for reviews where appropriate Have an understanding of EPS and electronic repeat dispensing (eRD) Be able to track prescription requests through the EPS Prescription Tracker Portal Ensure safe, efficient and smooth transfer of prescriptions electronically to the patient's pharmacy of choice, updating records where nominations change Complete communication forms and submit to the relevant pharmacies when updating patient medication which has been submitted via eRD Support the Pharmacy Team with any searches or medication-related switches which may be required Check and amend patient demographics at every contact to ensure records are up-to-date and accurate at all times Handling requests for prescriptions which require clinical input from the Pharmacy Team or other clinicians using the appropriate messaging format and keeping the patient updated on their request Monitoring of the prescriptions email inbox and Klinik inbox, actioning and responding appropriately Action documentation that has been forwarded to the prescription clerks Ensure monthly order requests from nursing and residential homes are completed in a timely manner Ensure any orders for appliances are in line with the BNSSG ICB Formulary and that the patient is aware that an order has been requested on their behalf if being requested by the appliance contractor directly Liaise with patients to gain further information regarding script requests for past/acute medication where needed