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Customer Care Executive
| Posting date: | 08 May 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25625-25625 per annum |
| Hours: | Full time |
| Closing date: | 22 May 2025 |
| Location: | Norfolk, IP25 6JB |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 300482-43369025 |
Summary
Location: Watton, IP25 6JB
Job Type: 6 month fixed term contract
Working Hours: Monday
- Friday between the hours of 8am-6pm, flexible working during operational hoursSalary: £25,625.00 per annum plus excellant benefits Here within Serco’s Environmental Services, we provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk.
We have an exciting Customer Service Executive vacancy available within our customer service team who are a dedicated, hard working and friendly department that provide the very best levels of customer service.
Your main responsibilities:
- Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn
- Taking payments
- Raising worksheets
- As part of this you will monitor emails daily and complete admin tasks as a team.
What you’ll need
- Prior experience within a customer service and office environment
- You will confidently follow established procedures and processes, working well independently as well as a team player
Skills Required
- Strong communication skills
- Attention to detail
- Great active listening skills
- A patient and empathetic attitude
- Strong time management and organisational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
- Maintain good customer relations.
- Meet personal targets and work towards team targets
What we offer
- 22 days annual leave including bank holidays
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
Location: Watton, IP25 6JB
Job Type: 6 month fixed term contract
Working Hours: Monday
- Friday between the hours of 8am-6pm, flexible working during operational hoursSalary: £25,625.00 per annum plus excellant benefits Here within Serco’s Environmental Services, we provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk.
We have an exciting Customer Service Executive vacancy available within our customer service team who are a dedicated, hard working and friendly department that provide the very best levels of customer service.
Your main responsibilities:
- Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn
- Taking payments
- Raising worksheets
- As part of this you will monitor emails daily and complete admin tasks as a team.
What you’ll need
- Prior experience within a customer service and office environment
- You will confidently follow established procedures and processes, working well independently as well as a team player
Skills Required
- Strong communication skills
- Attention to detail
- Great active listening skills
- A patient and empathetic attitude
- Strong time management and organisational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
- Maintain good customer relations.
- Meet personal targets and work towards team targets
What we offer
- 22 days annual leave including bank holidays
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
Location: Watton, IP25 6JB
Job Type: 6 month fixed term contract
Working Hours: Monday
- Friday between the hours of 8am-6pm, flexible working during operational hoursSalary: £25,625.00 per annum plus excellant benefits Here within Serco’s Environmental Services, we provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk.
We have an exciting Customer Service Executive vacancy available within our customer service team who are a dedicated, hard working and friendly department that provide the very best levels of customer service.
Your main responsibilities:
- Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn
- Taking payments
- Raising worksheets
- As part of this you will monitor emails daily and complete admin tasks as a team.
What you’ll need
- Prior experience within a customer service and office environment
- You will confidently follow established procedures and processes, working well independently as well as a team player
Skills Required
- Strong communication skills
- Attention to detail
- Great active listening skills
- A patient and empathetic attitude
- Strong time management and organisational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
- Maintain good customer relations.
- Meet personal targets and work towards team targets
What we offer
- 22 days annual leave including bank holidays
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
Job Type: 6 month fixed term contract
Working Hours: Monday
- Friday between the hours of 8am-6pm, flexible working during operational hoursSalary: £25,625.00 per annum plus excellant benefits Here within Serco’s Environmental Services, we provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk.
We have an exciting Customer Service Executive vacancy available within our customer service team who are a dedicated, hard working and friendly department that provide the very best levels of customer service.
Your main responsibilities:
- Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn
- Taking payments
- Raising worksheets
- As part of this you will monitor emails daily and complete admin tasks as a team.
What you’ll need
- Prior experience within a customer service and office environment
- You will confidently follow established procedures and processes, working well independently as well as a team player
Skills Required
- Strong communication skills
- Attention to detail
- Great active listening skills
- A patient and empathetic attitude
- Strong time management and organisational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
- Maintain good customer relations.
- Meet personal targets and work towards team targets
What we offer
- 22 days annual leave including bank holidays
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
Location: Watton, IP25 6JB
Job Type: 6 month fixed term contract
Working Hours: Monday
- Friday between the hours of 8am-6pm, flexible working during operational hoursSalary: £25,625.00 per annum plus excellant benefits Here within Serco’s Environmental Services, we provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk.
We have an exciting Customer Service Executive vacancy available within our customer service team who are a dedicated, hard working and friendly department that provide the very best levels of customer service.
Your main responsibilities:
- Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn
- Taking payments
- Raising worksheets
- As part of this you will monitor emails daily and complete admin tasks as a team.
What you’ll need
- Prior experience within a customer service and office environment
- You will confidently follow established procedures and processes, working well independently as well as a team player
Skills Required
- Strong communication skills
- Attention to detail
- Great active listening skills
- A patient and empathetic attitude
- Strong time management and organisational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
- Maintain good customer relations.
- Meet personal targets and work towards team targets
What we offer
- 22 days annual leave including bank holidays
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
Location: Watton, IP25 6JB
Job Type: 6 month fixed term contract
Working Hours: Monday
- Friday between the hours of 8am-6pm, flexible working during operational hoursSalary: £25,625.00 per annum plus excellant benefits Here within Serco’s Environmental Services, we provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk.
We have an exciting Customer Service Executive vacancy available within our customer service team who are a dedicated, hard working and friendly department that provide the very best levels of customer service.
Your main responsibilities:
- Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn
- Taking payments
- Raising worksheets
- As part of this you will monitor emails daily and complete admin tasks as a team.
What you’ll need
- Prior experience within a customer service and office environment
- You will confidently follow established procedures and processes, working well independently as well as a team player
Skills Required
- Strong communication skills
- Attention to detail
- Great active listening skills
- A patient and empathetic attitude
- Strong time management and organisational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
- Maintain good customer relations.
- Meet personal targets and work towards team targets
What we offer
- 22 days annual leave including bank holidays
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.