City Alarm Emergency Centre Officer
| Posting date: | 07 May 2025 |
|---|---|
| Salary: | £20,001.00 to £30,000.00 per year |
| Additional salary information: | Grade 4 (SCP 12 - 17) £27,711 - £30,060 |
| Hours: | Full time |
| Closing date: | 20 May 2025 |
| Location: | Sunderland, SR1 3AA |
| Company: | Sunderland City Council |
| Job type: | Permanent |
| Job reference: | 279858 |
Summary
Role 1 - 35 hours per week
Role 2 - Permanent Variable Hours
This is an opportunity for an enthusiastic and customer friendly individual to help Sunderland City Council in its drive to make our living and working environment a safer place.
The City Alarm and Emergency Centre is a 24/7 service which operates within a purpose built state of the art facility offering alarm and CCTv monitoring.
The operations within the Emergency Centre are subject to a number of legislative and procedural guidelines, but a common sense and decent values approach is required.
The City Alarm and Emergency service aims to meet customer expectations and our team have a crucial role to play in this. We are therefore looking to appoint enthusiastic and customer friendly people to enhance our acknowledged quality service.
We are currently looking to recruit to two vacancies, one being a Rostered position and a one being a Relief position.andnbsp; The Rostered position is for our Night Shift, with an additional back shift which amounts to 35 hrs per week average, with a pattern of four days on (Nightshift), one day off, one on (Backshift) and two off.andnbsp;
andnbsp;
The permanent variable hour position is as and when required to cover all our shift pattern, namely 06:00-14:00, 14:00-22:00 and 22:00-06:00, with an expectation to include weekends and Bank Holidays.
Applications would be welcome for those interested, with opportunity within the application to specify a shift preference andndash; Rostered or Relief.
Candidates successful at interview will be held on file for 6 months to be considered for future opportunities.andnbsp;
andnbsp;
The successful candidates must have excellent communication, organisational and administration skills combined with the ability to respond accurately and immediately to incidents. You must have the ability to work as an effective team member. Training will be provided in all aspects of the role both internally and externally, including working towards Security Industry Authority Licence.
Experience of Windows based applications is essential along with a flexible approach. Applicants must have or be capable of working towards the Security Industry Authority Licence for Public Open Space CCTv Monitoring.
This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to an enhanced DBS check from the Disclosure and Barring Service. A pre -employment BS7858 Security Check will also be required.
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact: jobs@sunderland.gov.uk.andnbsp;For and informal discussion please contact neil.hogarth@sunderland.gov.uk
Please note that CVs are not acceptable, you must complete the application process.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
Role 2 - Permanent Variable Hours
This is an opportunity for an enthusiastic and customer friendly individual to help Sunderland City Council in its drive to make our living and working environment a safer place.
The City Alarm and Emergency Centre is a 24/7 service which operates within a purpose built state of the art facility offering alarm and CCTv monitoring.
The operations within the Emergency Centre are subject to a number of legislative and procedural guidelines, but a common sense and decent values approach is required.
The City Alarm and Emergency service aims to meet customer expectations and our team have a crucial role to play in this. We are therefore looking to appoint enthusiastic and customer friendly people to enhance our acknowledged quality service.
We are currently looking to recruit to two vacancies, one being a Rostered position and a one being a Relief position.andnbsp; The Rostered position is for our Night Shift, with an additional back shift which amounts to 35 hrs per week average, with a pattern of four days on (Nightshift), one day off, one on (Backshift) and two off.andnbsp;
andnbsp;
The permanent variable hour position is as and when required to cover all our shift pattern, namely 06:00-14:00, 14:00-22:00 and 22:00-06:00, with an expectation to include weekends and Bank Holidays.
Applications would be welcome for those interested, with opportunity within the application to specify a shift preference andndash; Rostered or Relief.
Candidates successful at interview will be held on file for 6 months to be considered for future opportunities.andnbsp;
andnbsp;
The successful candidates must have excellent communication, organisational and administration skills combined with the ability to respond accurately and immediately to incidents. You must have the ability to work as an effective team member. Training will be provided in all aspects of the role both internally and externally, including working towards Security Industry Authority Licence.
Experience of Windows based applications is essential along with a flexible approach. Applicants must have or be capable of working towards the Security Industry Authority Licence for Public Open Space CCTv Monitoring.
This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to an enhanced DBS check from the Disclosure and Barring Service. A pre -employment BS7858 Security Check will also be required.
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact: jobs@sunderland.gov.uk.andnbsp;For and informal discussion please contact neil.hogarth@sunderland.gov.uk
Please note that CVs are not acceptable, you must complete the application process.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.