PT Service Officer
| Posting date: | 08 May 2025 |
|---|---|
| Salary: | £16.41 per hour |
| Additional salary information: | hour PAYE |
| Hours: | Full time |
| Closing date: | 06 June 2025 |
| Location: | Uxbridge, London, UB10 9NH |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | ATR 5267325 |
Summary
What's involved with this role:
This is a part time role suitable for someone with housing experience as they will be working within supported accommodation.
Days and hours are to be agreed but minimum of three days per week at 6 hours per day.
Temporary PT Service Officer
Ref number: ATR 5267325
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.
Skills & Experience:
Understanding of basic building safety and security protocols, including CCTV monitoring, alarm response, and access control.
Experience working in a customer-facing environment, with a focus on delivering high-quality service.
Strong interpersonal and communication skills, able to engage with tenants, contractors, and colleagues effectively.
Ability to manage tasks such as receiving deliveries, supporting administrative processes, and maintaining secure, welcoming environments.
Competent in using Microsoft Office applications and digital systems such as housing or facilities management software (e.g. TF Cloud).
Desirable:
Basic knowledge of housing services and understanding of how they impact tenants’ day-to-day experience.
Experience working with contractors or helpdesk systems to log and resolve maintenance issues.
What's involved with this role: The role of a Service Officer is to provide a front-line housing management / enhanced housing management service to residents in sheltered accommodation.
Key duties:
Overseeing building safety, managing tenancies including viewings, settling in new residents and sign ups and completing fire risk assessments.
Being part of resident’s meetings and responsible for reporting both communal and resident’s repair requirements.
Managing light anti-social behaviour issues, so being able to effectively communicate is a must.
Offering signposting and referral support to external agencies
Basic benefit and income maximization advice
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
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Job Ref: ATR 5267325
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.